Job Description
Company Overview
The team focuses on helping patients access medications by ensuring accurate and timely processing of applications and documentation.
Job Type
Contract
Work Location
Onsite (no remote option available)
Work Schedule
Monday to Friday, 8.5 hours per day
Operating hours are between 7:00 AM and 7:00 PM. New hires will start on a later shift and must be flexible with scheduling.
Overtime may be required based on business needs and can be up to 10 hours per week during peak periods.
Compensation
Pay rate: Competitive and based on experience
Job Summary
The Intake Specialist supports the Patient Assistance Program by reviewing and processing patient applications. This role involves data entry, document handling, and coordination of information through internal systems while following established business rules and processes.
Key Responsibilities
• Receive, open, and sort incoming mail and documentation
• Scan and upload documents into internal systems
• Enter patient, physician, insurance, and application data into the CRM system (Salesforce)
• Review applications for completeness and identify missing information
• Conduct outreach to obtain required details when needed
• Maintain accurate and organized documentation for all cases
• Manage incoming and outgoing mail and email communications
• Support outbound processing and assist with application reprints
• Follow established workflows, policies, and documentation standards
• Collaborate with internal teams to ensure timely processing
Required Qualifications
• High school diploma or equivalent
• 1–3 years of experience in an administrative, data entry, or office support role
• Strong computer skills and ability to work across multiple systems
• Good written and verbal communication skills
• Strong attention to detail and organizational skills
• Ability to work independently with minimal supervision
Pay: $19.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
• Health insurance
Education:
• High school or equivalent (Preferred)
Experience:
• administrative, data entry, or office support: 3 years (Preferred)
• document processing: 3 years (Preferred)
• Data entry: 2 years (Preferred)
• Strong computer skills: 2 years (Preferred)
Ability to Commute:
• North Chicago, IL 60086 (Preferred)
Work Location: In person
The team focuses on helping patients access medications by ensuring accurate and timely processing of applications and documentation.
Job Type
Contract
Work Location
Onsite (no remote option available)
Work Schedule
Monday to Friday, 8.5 hours per day
Operating hours are between 7:00 AM and 7:00 PM. New hires will start on a later shift and must be flexible with scheduling.
Overtime may be required based on business needs and can be up to 10 hours per week during peak periods.
Compensation
Pay rate: Competitive and based on experience
Job Summary
The Intake Specialist supports the Patient Assistance Program by reviewing and processing patient applications. This role involves data entry, document handling, and coordination of information through internal systems while following established business rules and processes.
Key Responsibilities
• Receive, open, and sort incoming mail and documentation
• Scan and upload documents into internal systems
• Enter patient, physician, insurance, and application data into the CRM system (Salesforce)
• Review applications for completeness and identify missing information
• Conduct outreach to obtain required details when needed
• Maintain accurate and organized documentation for all cases
• Manage incoming and outgoing mail and email communications
• Support outbound processing and assist with application reprints
• Follow established workflows, policies, and documentation standards
• Collaborate with internal teams to ensure timely processing
Required Qualifications
• High school diploma or equivalent
• 1–3 years of experience in an administrative, data entry, or office support role
• Strong computer skills and ability to work across multiple systems
• Good written and verbal communication skills
• Strong attention to detail and organizational skills
• Ability to work independently with minimal supervision
Pay: $19.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
• Health insurance
Education:
• High school or equivalent (Preferred)
Experience:
• administrative, data entry, or office support: 3 years (Preferred)
• document processing: 3 years (Preferred)
• Data entry: 2 years (Preferred)
• Strong computer skills: 2 years (Preferred)
Ability to Commute:
• North Chicago, IL 60086 (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Office Assistant (Documentation) position is now open for candidates interested in the Back Office Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.