Job Description
SHIFT:
Weekends (United States of America)
Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.
A Brief Overview
This role provides moderate level administrative support.
Responsible for scheduling and providing somewhat complex information to callers. Works under some supervision. Problems are routine in nature but may involve more complex decision making than Office Assistant (entry level Admin role). Gains experience in working with order and structure, prioritizing tasks and managing resources.
What you will do
Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.
Assist with patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
Respond to inquiries and assist stakeholders according to procedures.
Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral.
File and retrieve documents including phone messages.
Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars including travel/lodging arrangements and catering.
Oversee and order office supplies for the department.
Other duties and administrative support projects as assigned.
Education Qualifications
High School Diploma / GED Required
Experience Qualifications
At least one (1) year of administrative experience in office or clinical setting Required
Skills and Abilities
Basic knowledge of administrative and office management processes, procedures, principles and best practices
Familiarity with medical terminology and protocols
Familiarity with HIPAA regulations
Basic proficiency with electronic medical record software (EPIC)
Basic proficiency with word processing software (Microsoft Word)
Basic proficiency with spreadsheet software (Microsoft Excel)
Introductory proficiency with presentation software (Microsoft PowerPoint)
Strong verbal and written communications
Strong customer service skills
Strong interpersonal skills
Solid organizational skills
Solid time management skills
Basic conflict resolution skills
Ability to maintain confidentiality and professionalism
Ability to work independently within established guidelines
Ability to collaborate with stakeholders at all levels
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
EEO / VEVRAA Federal Contractor | Tobacco Statement
SALARY RANGE:
$20.55 - $25.69 Hourly
Weekends (United States of America)
Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.
A Brief Overview
This role provides moderate level administrative support.
Responsible for scheduling and providing somewhat complex information to callers. Works under some supervision. Problems are routine in nature but may involve more complex decision making than Office Assistant (entry level Admin role). Gains experience in working with order and structure, prioritizing tasks and managing resources.
What you will do
Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.
Assist with patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
Respond to inquiries and assist stakeholders according to procedures.
Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral.
File and retrieve documents including phone messages.
Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars including travel/lodging arrangements and catering.
Oversee and order office supplies for the department.
Other duties and administrative support projects as assigned.
Education Qualifications
High School Diploma / GED Required
Experience Qualifications
At least one (1) year of administrative experience in office or clinical setting Required
Skills and Abilities
Basic knowledge of administrative and office management processes, procedures, principles and best practices
Familiarity with medical terminology and protocols
Familiarity with HIPAA regulations
Basic proficiency with electronic medical record software (EPIC)
Basic proficiency with word processing software (Microsoft Word)
Basic proficiency with spreadsheet software (Microsoft Excel)
Introductory proficiency with presentation software (Microsoft PowerPoint)
Strong verbal and written communications
Strong customer service skills
Strong interpersonal skills
Solid organizational skills
Solid time management skills
Basic conflict resolution skills
Ability to maintain confidentiality and professionalism
Ability to work independently within established guidelines
Ability to collaborate with stakeholders at all levels
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
EEO / VEVRAA Federal Contractor | Tobacco Statement
SALARY RANGE:
$20.55 - $25.69 Hourly
💡 Quick Summary
Seeking a career-building opportunity? The Office Coordinator I - Part Time (Evenings/Nights/Weekends/Holidays) position is now open for candidates interested in the Office Assistant Jobs sector. This role in Arden offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.