Office Services Clerk

This role is responsible for providing consolidated company-wide support clerical support for FortisBC.

Responsibilities
Expedites sorts and delivers incoming, outgoing, and inter-office correspondence into mail slots/bins to co-ordinate schedules; prepares outgoing mail for courier pickup; prepares all Canada Post mail using postage equipment.
Arranges courier shipments on request using computer web-based shipping programs, verifies correct charge numbers are supplied, completes waybills, performs price comparisons between courier companies; receives shipments and contacts customers to distribute the material delivered.
Fills stationery, signage, and forms requisitions by placing orders with outside suppliers using online computer web-based ordering programs and/or telephone. Advises customers when shipments have arrived by phone or e-mail.
Composes general correspondence, e-mails and communications for Facilities and other departments.
Operates on a daily basis a variety of equipment such as large and small photo copiers, calculators, postage equipment, electric letter folder, binding machinery and laminating machines, mechanical moving equipment.
Maintains ongoing inventory of stock items (standard stationery products, consumables and materials used for mailroom equipment/machines and general supplies).
Prepares large mail outs and materials for various departments and verifies correct cross charge numbers are supplied.
Operates mailroom equipment according to standard procedures. Prepares copying/binding/collating jobs requested by various departments according to pre-set time constraints.
Provides holiday relief and daily work break relief for Receptionist/switchboard operator, by operating complex switchboard, using online computer web-based programs for storage, greets and directs visitors and administers pool car use.
Performs data entry functions for Facilities i.e., IWM Systems (Integrated Work Management) Reports
Monitors courier deliveries and applies for credit where applicable, files claims for damages incurred by couriers.
Monitors condition of meeting rooms and enclaves.
Provides instruction on the use of various mailroom equipment.
Obtains, processes and distributes materials, products, information and communications from various departments, marketing/human resources etc.
Performs other minor related duties which do not affect the rating of the job.
Requirements
Education: High School graduation or certificate of equivalency.
Experience: 3 months in an office environment.
Working knowledge of computer systems operations, environment and peripherals and various applications software in use in the department (SAP & suite of MS Office products).
Accurate typing skills at 45 wpm.
Excellent interpersonal skills Ability to provide a high level of customer service in a courteous, professional manner.
Sound written and verbal communication skills.
Ability to work in a team-based environment.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.


FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.