Job Description
The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team
Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or researchProvide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as neededConduct basic analysis and research as well as workflow managementSupport an expansive array of products and servicesCommunicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as neededAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:0-3 years of relevant experienceExperience working in a business office or operational environmentProficient computer and math skills with a focus on complex databases and spreadsheetsDemonstrates technical and administrative expertiseConsistently demonstrates attention to detailDemonstrated knowledge of activities, policies, and procedures of a basic work areaEducation:10+2+3 / UG / PG
Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or researchProvide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as neededConduct basic analysis and research as well as workflow managementSupport an expansive array of products and servicesCommunicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as neededAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:0-3 years of relevant experienceExperience working in a business office or operational environmentProficient computer and math skills with a focus on complex databases and spreadsheetsDemonstrates technical and administrative expertiseConsistently demonstrates attention to detailDemonstrated knowledge of activities, policies, and procedures of a basic work areaEducation:10+2+3 / UG / PG
💡 Quick Summary
Seeking a career-building opportunity? The Officer Banking Back End Operations position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.