Job Description
• Provide support to Cash Management (NACH) transaction process.
• To maintain a positive working relationship with personnel of the other Units / Division of the Bank.
• To ensure that the established product service standards for the National Collections product are met or exceeded.
To respond to queries received from various clients within the agreed timelines.
Responsibilities
• Processing Standards :
• Processing and decision making as per Departmental Operating Instructions manual and within the timeliness and accuracy standards specified.
• Continuous improvement in productivity to the standards prescribed for the Processes from time to time.
• Upholding the values of the group and Company at all times
• Compliance with all applicable Rules/ regulations and Company and Group Policies.
Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.
Strategy
• Operational Efficiency
• Ensure adherence to the procedures set in the DOI.
• Carry out investigations / data analysis to identify root cause of the errors and take steps for rectification and avoid recurrence.
Business
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Responsible For :
• Monitor Client requirement & process the data on same settlement date. If settlement missed out then inform to client.
• Monitor client ECS query & respond from time to time. .
Follow with beneficiary bank for amount not credited to beneficiary account.
Governance
Ensure that all procedures lay down in the Quality Procedure Manual and the Key Control Standards are adequately followed. Ensure strict compliance with the Group’s policies for the National Collection Product as well as for the internal/external audit for Capital Markets activities.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the country / business unit / function/XXX team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively
💡 Quick Summary
Seeking a career-building opportunity? The Officer| Capital Markets position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
