Job Description
Job Role:
· Directs, administers and controls the day to day operations and activities of process
· Provides leadership, support and guidance to team
· Ensures compliance to guidelines and procedures to provide high quality service and outstanding customer care.
· Participates in the development of area strategic plans, goals, and objectives
· Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
· Ensures and promotes the development of the area management team/succession planning through coaching, training, and leadership development.
· Ensures a strong and robust communications process between all managers and staff within the area and across the division as needed by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to support staff.
· Ensures all employees receive the appropriate training and education
· Ensures Staffing, planning, and people management
Job Requirements:
· Graduate with decent English communication.
· Candidate should have a pleasing personality and should be presentable.
• Should be dedicated and display integrity.
• Willingness to learn with an attitude of continuous improvement.
• Willing to work in rotating shift
• Minimum 12 months experience as Team Leader/SME
· Directs, administers and controls the day to day operations and activities of process
· Provides leadership, support and guidance to team
· Ensures compliance to guidelines and procedures to provide high quality service and outstanding customer care.
· Participates in the development of area strategic plans, goals, and objectives
· Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
· Ensures and promotes the development of the area management team/succession planning through coaching, training, and leadership development.
· Ensures a strong and robust communications process between all managers and staff within the area and across the division as needed by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to support staff.
· Ensures all employees receive the appropriate training and education
· Ensures Staffing, planning, and people management
Job Requirements:
· Graduate with decent English communication.
· Candidate should have a pleasing personality and should be presentable.
• Should be dedicated and display integrity.
• Willingness to learn with an attitude of continuous improvement.
• Willing to work in rotating shift
• Minimum 12 months experience as Team Leader/SME
💡 Quick Summary
Seeking a career-building opportunity? The Onboarding Team Leader|Video KYC |Digital Banking Kotak position is now open for candidates interested in the Bank Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
