Online Live Chat Representative

💰 ₹18,000 - ₹28,800 (Est.) 📍 Ajmer ⏰ Part Time 🕐 4 days ago

Job Description

Turing.com


Remote Mobile App Developer Jobs
Turing.com • via Turing
5 days ago
Full–time
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Job description
Job Description
We, at Turing, are looking for experienced mobile app developers who can support and build reliable, scalable, user-friendly, and cross-platform mobile applications. Here’s your chance to accelerate your career by working with top U.S companies from the comfort of your home.

Key responsibilities
- Design and develop cross-platform mobile applications
- Create new application features and customize the existing ones
- Collaborate with design teams to develop robust, and innovative products
- Write clean & readable codes, perform unit & integration tests, fix bugs, etc
- Oversee and manage the entire application development lifecycle
- Optimize and monitor mobile applications for enhanced performance and scalability

Basic Requirements
- Bachelor’s/Master’s degree in Engineering, Computer Science, or IT (or equivalent experience)
- At least 3+ years of experience in mobile application development (rare exceptions for highly skilled developers)
- Proficiency in Swift/Objective-C, Android, Java/Kotlin, React Native, C#, etc.
- Experience with third-party libraries and MVC/MVVM design patterns
- Expertise in creating app designs and user interfaces (UI)
- Proficiency with code versioning tools such as Git, SVN, Mercurial, etc.
- Fluency in English to collaborate with engineering managers
- Work full-time (40 hours/week) with a 4 hour overlap with US time zones

About Turing.com

Turing’s mission is to unleash the world’s untapped human potential. We use AI to source, evaluate, hire, onboard, and manage engineers remotely (including the HR and compliance aspects) in a bigger platform that we call the “Talent Cloud”.

We recently achieved unicorn status with a valuation of $1.1B, after raising over $140M in financing over four rounds of funding. +00+ companies including companies like Johnson & Johnson, Pepsi, Dell, Disney +, and Coinbase have hired Turing developers.
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Dunzo


Online Live Chat Representative
Dunzo • Mumbai, Maharashtra • via GrabJobs
6 days ago
₹48,177–₹6+,774 a month
Part-time
No Degree Mentioned
Apply directly on GrabJobs
Job description
• Job Title: Online Live Chat Representative
• Company: Dunzo
• Location: Delhi, Delhi, IN
• Job Type: Part-Time
• Seniority: Associate Level
• Years of Experience: 3
• Application Deadline: 2026-10-02
• About Dunzo:
Dunzo is a leading on-demand delivery service that aims to make urban life easier by providing users with the convenience of getting anything delivered to their doorstep. Our innovative approach values customer satisfaction and ensures a delighting experience for our users. As we expand our operations, we are looking for dynamic individuals to join our team.
• Position Overview:
We are seeking an Online Live Chat Representative who will serve as the first point of contact for our customers. You will be responsible for managing customer inquiries, resolving issues, and providing outstanding service through live chat support. The ideal candidate must be resourceful, reliable, and capable of handling various situations with tact and professionalism while embodying our company values.
• Key Responsibilities:
- Provide prompt and efficient live chat support to customers, addressing queries and concerns in real-time.
- Utilize strong communication skills to engage with customers, ensuring clarity and empathy in every interaction.
- Identify customer issues and promptly facilitate resolution, whether through providing information, troubleshooting, or escalating to appropriate teams when necessary.
- Maintain a deep understanding of Dunzo's services, policies, and procedures to effectively guide customers and enhance their experience.
- Manage multiple chat sessions simultaneously while maintaining a high level of service quality.
- Document customer interactions and feedback in a clear and organized manner to help improve overall service and operational efficiency.
- Collaborate with cross-functional teams such as logistics and customer service to ensure seamless problem resolution for customers.
- Participate in regular training sessions and team meetings to continuously improve knowledge and skills related to our services and platforms.
- Implement effective planning strategies to ensure key metrics and performance goals are consistently met.
- Proactively identify patterns in customer inquiries and relay insights to the management team for continuous improvement of services.
• Requirements:
- A minimum of 3 years of experience in a customer service role, preferably in a live chat environment.
- Excellent written and verbal communication skills, with a strong emphasis on clear and concise dialogue.
- Proven ability to work independently while being a reliable team player who can collaborate effectively with others.
- Demonstrated problem-solving and critical-thinking skills, with the ability to navigate customer issues resourcefully.
- Strong organizational and planning abilities to manage multiple inquiries without compromising service quality.
- Comfortable using various technology platforms and tools, with a willingness to learn new systems as required.
- Fluency in English; knowledge of additional languages is a plus.
- Availability to work flexible hours, including evenings or weekends, as required by the business.
• Benefits:
- Paid Time Off (PTO) to ensure a good work-life balance.
- Visa sponsorship for eligible candidates.
- Company transportation provided for certain shifts.
• Working Environment:
At Dunzo, we empower our employees to take ownership and make impactful decisions that contribute to the overall experience we provide to our customers. We believe that greatness comes from diverse perspectives and ideas, and we are dedicated to fostering an inclusive and supportive work environment.
• Equal Opportunity Statement:
Dunzo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability, age, or veteran status.

If you are ready to take on this exciting opportunity and be a part of our growth story, we would love to hear from you! Please submit your application by the deadline for consideration.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Online Live Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

💡 Quick Summary

Seeking a career-building opportunity? The Online Live Chat Representative position is now open for candidates interested in the Work from home Jobs sector. This role in Ajmer offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.

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Job Details

Company Name: Dunzo

Frequently Asked Questions

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The expected salary for Online Live Chat Representative in Ajmer is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Online Live Chat Representative is an on-site position based in Ajmer. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Online Live Chat Representative. Previous experience in Work from home Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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