Job Description
Ability to effectively communicate with customers, employees, vendors and colleagues
Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge and able to assist others
Knowledge of basic signal flow for audio, video and control
Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
Minimum of a High School Diploma or equivalent
Exton AV Associate Certification
Benefits
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
Responsibilities
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience
Day-To-Day Responsibilities
Responsible for the VIP customers in the C-suite
Great relationship building, interpersonal and technical skills are required
Setup and breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
Responsible for job site documentation and providing client training on the AV Technology as needed
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Setup, operate and troubleshoot various audio/video systems
Travel to various job sites as required
AVI-SPL reserves the right to alter work hours and work location as necessary
Work hours may vary based on client requirements and may include travel to various locations in support of the account
This position will generally work on customer sites and may deal with a construction site type of work environment
Job description
Description
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
What You’ll Do
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities
• Responsible for the VIP customers in the C-suite.
• Great relationship building, interpersonal and technical skills are required.
• Setup and breakdown of conference spaces to meet the customers event needs
• Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
• Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
• Responsible for job site documentation and providing client training on the AV Technology as needed
• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
• Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Understand and adhere to local safety standards for all site duties
• Setup, operate and troubleshoot various audio/video systems
• Travel to various job sites as required
Items To Consider
• AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
• This position will generally work on customer sites and may deal with a construction site type of work environment.
Must-Haves
WHAT WE’RE LOOKING FOR
• Ability to effectively communicate with customers, employees, vendors and colleagues
• Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors
• Ability to work and think independently and ensuring to meet deadlines
• Intermediate computer knowledge and able to assist others
• Knowledge of basic signal flow for audio, video and control
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
• Minimum of a High School Diploma or equivalent
• Minimum of 2 – 5 years of audiovisual integration experience preferred
Nice-To-Haves
• Formal education in Electronics or related field preferred
• Preferred external training:
• AVIXA CTS General Certification
• AMX Intro to Networking for AV Professionals
• Crestron Professional Installation
• Exton AV Associate Certification
• AVIXA Quick Start to the Audio-Visual Industry
WHY YOU’LL LIKE WORKING HERE
• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities
More About Us
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ****** orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
💡 Quick Summary
Seeking a career-building opportunity? The Onsite Maintenance Technician position is now open for candidates interested in the Technician Jobs sector. This role in Riverwoods offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
