Job Description
Vashi, Navi Mumbai, Maharashtra
Benefits
Pulled from the full job description
Full job description
· To greet visitors and patients, determine their needs and guide them accordingly.
· To answer queries and to provide information directly to the person or on the telephone. For e.g. Explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills (when needed), availability of doctors, may inform the patient’s relatives when the patient is placed on the critical list.
· To make future appointments for patients.
· To maintain and prepare files, records and reports.
· Maintain data as per the hospital parameters.
· Handle grievances & to collect feedbacks.
· To arrange for escorting patient to OPD.
· Billing of the OPD visits and investigations.
· To focus on conversions.
· Handling telephonic queries & book appointments via call center.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Evening shift
Rotational shift
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The OPD Assistant Front Office position is now open for candidates interested in the Office Assistant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
