Job Description
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Job Types: Full-time, Regular / Permanent
Salary: From ₹12,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund
Schedule:
Evening shift
Flexible shift
Supplemental pay types:
Overtime pay
Experience:
total work: 3 years (Preferred)
Call Center Occupations: 1 year (Preferred
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Job Types: Full-time, Regular / Permanent
Salary: From ₹12,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund
Schedule:
Evening shift
Flexible shift
Supplemental pay types:
Overtime pay
Experience:
total work: 3 years (Preferred)
Call Center Occupations: 1 year (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The Opening for Customer Care Executive at Govandi location position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.