Job Description
hiring for Team Leader (Inbound Customer Service)
Position : Team Leader
Job Description:
Candidate should have Inbound customer service, ecommerce process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 Year.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.
Should have managed Team and worked towards bottom...
Position : Team Leader
Job Description:
Candidate should have Inbound customer service, ecommerce process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 Year.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.
Should have managed Team and worked towards bottom...
💡 Quick Summary
Seeking a career-building opportunity? The Opening For Team Leader BPO Sales position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
