Duties & Responsibilities:

 The person will be the first line of contact for all incoming communications to the admissions

office.

 He / She required to communicate professionally in person, over the telephone, through email

and other electronic means about admission/ programmes queries.

 Will be working closely with admission department across the University and will be

coordinating with concerned team for smooth onboarding of student.

 He / She be required to coordinate/attend/represent/participate at the various admission

events for promotion of the programmes and admission process at the Institute /University.

 Monitor the responses and provide data to generate leads.

 MIS and making reports.

Skills & Abilities

 Good English Communication Skills

 Ability to speak clearly and articulately

 Ability to manage complaint calls with a calm disposition

 Some amount of knowledge of call center systems such as telephony systems, CRM Databases

and computer

 Willingness to learn and understand all the products and services offered by the organization

 Ability to multi-task

Job Type: Full-time

Salary: ₹10,000.00 - ₹20,000.00 per month

Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:
• Day shift
• Morning shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred