Job Description
JOB DESCRIPTION SELECT SERVICE ADVISOR
Overview - The Customer Support and Service team always represents the voice of the customers. They are
responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They
are saviors to all our members, who reach out to them through call, chat or email.
Role As a Select Service Advisor, you will be responsible for managing the post-sales experience and membership
renewal of our personalized customers. To be a successful Select Service Advisor, you should be proactive, patient,
and able to work in a high-pressure environment. Ultimately, a top performing Select Service Advisor is the one who
is a product expert and demonstrates exceptional communication, problem solving and customer service skills.
What you will do in this role
Manage post-sales experience and service of premium members of Shaadi SELECT.
Involve in understanding member requirements and develop their profiles.
Jointly prospect and shortlist suitable matches for the member.
Represent the member and connect with desirable prospects.
Facilitate meetings with only consented and relevant matches for the member.
Renewal of membership
Maintain a good rapport with customers.
Involve counseling the member and ensure timely achievement of all milestones in the Partner Search
Process.
What you should have
1 year of relevant customer service and sales experience.
Extremely detail oriented and ability to organize.
High on Emotional Quotient.
An abundance of patience and persuasion.
Bachelors Degree.
Note:- Interested Candidates can call or share profiles on the below mentioned details:-
Email:- mnish.y@peopleinteractive.in
What's up/Call:- ++1-/
Overview - The Customer Support and Service team always represents the voice of the customers. They are
responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They
are saviors to all our members, who reach out to them through call, chat or email.
Role As a Select Service Advisor, you will be responsible for managing the post-sales experience and membership
renewal of our personalized customers. To be a successful Select Service Advisor, you should be proactive, patient,
and able to work in a high-pressure environment. Ultimately, a top performing Select Service Advisor is the one who
is a product expert and demonstrates exceptional communication, problem solving and customer service skills.
What you will do in this role
Manage post-sales experience and service of premium members of Shaadi SELECT.
Involve in understanding member requirements and develop their profiles.
Jointly prospect and shortlist suitable matches for the member.
Represent the member and connect with desirable prospects.
Facilitate meetings with only consented and relevant matches for the member.
Renewal of membership
Maintain a good rapport with customers.
Involve counseling the member and ensure timely achievement of all milestones in the Partner Search
Process.
What you should have
1 year of relevant customer service and sales experience.
Extremely detail oriented and ability to organize.
High on Emotional Quotient.
An abundance of patience and persuasion.
Bachelors Degree.
Note:- Interested Candidates can call or share profiles on the below mentioned details:-
Email:- mnish.y@peopleinteractive.in
What's up/Call:- ++1-/
💡 Quick Summary
Seeking a career-building opportunity? The Openings for Customer care executive position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
