Job Description
Role Customer Service- Inbound process
Designation E1 (Assistant Manager)
Location Mumbai (Thane)
KEY RESPONSIBILITIES AND ACCOUNTABILITIES :
1.To attract potential customers by answering product and service questions.
2. To suggest information about other products and services.
3.To Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
SKILLS & KNOWLEDGE
1.Proven Customer Support Experience.
2.Strong Communication, comprehension and presentation skills.
3. Ability to multi-task, prioritize and manage time effectively.
4. Graduate / Post graduate with minimum 0.6 year of experience in chat/email / Call process
5.Familiar with CRM systems and practices
Designation E1 (Assistant Manager)
Location Mumbai (Thane)
KEY RESPONSIBILITIES AND ACCOUNTABILITIES :
1.To attract potential customers by answering product and service questions.
2. To suggest information about other products and services.
3.To Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
SKILLS & KNOWLEDGE
1.Proven Customer Support Experience.
2.Strong Communication, comprehension and presentation skills.
3. Ability to multi-task, prioritize and manage time effectively.
4. Graduate / Post graduate with minimum 0.6 year of experience in chat/email / Call process
5.Familiar with CRM systems and practices
💡 Quick Summary
Seeking a career-building opportunity? The Openings For Inbound Customer Service Voice | Banking position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
