Job Description
Job Description
• Permanent Life-time WFH - Work from Anywhere in India
• Experience with US Inbound Voice is MANDATORY
• NO FRESHERS
• MALE Candidates preferred
Roles and Responsibilities
Inbound Customer Support - Voice Process
Help our clients from US
Answer phone calls and emails
Solve basic issues & answer customer queries
Provide information
Create support tickets on the customer's behalf
Desired Candidate Profile
1-3 yr Exp in US US Voice Process is MANDATORY
Edu: Graduate or Under-Graduate
Age: 23-26 yrs
Good Written & Spoken English
Must have a personal Laptop + Internet Connection
Perks and Benefits
Permanent WFH
Work from anywhere in India
Key Skills
• Outbound Voice Process
• US Process
• Customer Support Associate
• Voice Process Associate
Industry
Call Centre / BPO / KPO / ITES / LPO
Functional Area
ITES / BPO / KPO / LPO / Customer Service
Qualification
Advanced/Higher Diploma, Any Bachelor Degree
About 31west
Companies can create a competitive advantage by collaborating with Call center outsourcing solutions, who can ensure optimum customer satisfaction. An outsourced call center service will offer the latest technology, 24/7 coverage, and handle overflow efficiently to improve customer experience. Our highly efficient team uses weekly call calibration sessions to improve customer service levels and provide the best customer support on your behalf
• Permanent Life-time WFH - Work from Anywhere in India
• Experience with US Inbound Voice is MANDATORY
• NO FRESHERS
• MALE Candidates preferred
Roles and Responsibilities
Inbound Customer Support - Voice Process
Help our clients from US
Answer phone calls and emails
Solve basic issues & answer customer queries
Provide information
Create support tickets on the customer's behalf
Desired Candidate Profile
1-3 yr Exp in US US Voice Process is MANDATORY
Edu: Graduate or Under-Graduate
Age: 23-26 yrs
Good Written & Spoken English
Must have a personal Laptop + Internet Connection
Perks and Benefits
Permanent WFH
Work from anywhere in India
Key Skills
• Outbound Voice Process
• US Process
• Customer Support Associate
• Voice Process Associate
Industry
Call Centre / BPO / KPO / ITES / LPO
Functional Area
ITES / BPO / KPO / LPO / Customer Service
Qualification
Advanced/Higher Diploma, Any Bachelor Degree
About 31west
Companies can create a competitive advantage by collaborating with Call center outsourcing solutions, who can ensure optimum customer satisfaction. An outsourced call center service will offer the latest technology, 24/7 coverage, and handle overflow efficiently to improve customer experience. Our highly efficient team uses weekly call calibration sessions to improve customer service levels and provide the best customer support on your behalf
💡 Quick Summary
Seeking a career-building opportunity? The Openings for Inbound Customer Support position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
