Job Description
Greetings from Gray Matrix Solutions!!
Exciting Opportunity for L1 Application Support Professionals!
We are looking for talented individuals to join our team in Goregaon, Mumbai for an Application/Tech Support role.
Experience: 3+ years
Skills: Excellent communication and client-handling expertise
Your Role:
• L1 Application Support
• Address and resolve user issues within defined TAT
• Follow up on pending tickets with other assignee groups
What You Need:
• Strong understanding of SDLC
• Proficiency in SQL or any Database technology
• Solid knowledge of Excel
If you're passionate about tech support and problem-solving, we’d love to hear from you
ABOUT US:
Gray Matrix is a one stop solution provider for all the application development needs for more than 21 yrs. We offer full spectrum of IT services including, web & mobile application development and more. We are headquartered at California, US, having offices at South Africa, Singapore, UAE and India. Some of our prestigious clients include ABSA Bank, CEAT, Pidilite, HDFC Life, Future Generali and many others. Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems
For more details, visit graymatrix.com
Exciting Opportunity for L1 Application Support Professionals!
We are looking for talented individuals to join our team in Goregaon, Mumbai for an Application/Tech Support role.
Experience: 3+ years
Skills: Excellent communication and client-handling expertise
Your Role:
• L1 Application Support
• Address and resolve user issues within defined TAT
• Follow up on pending tickets with other assignee groups
What You Need:
• Strong understanding of SDLC
• Proficiency in SQL or any Database technology
• Solid knowledge of Excel
If you're passionate about tech support and problem-solving, we’d love to hear from you
ABOUT US:
Gray Matrix is a one stop solution provider for all the application development needs for more than 21 yrs. We offer full spectrum of IT services including, web & mobile application development and more. We are headquartered at California, US, having offices at South Africa, Singapore, UAE and India. Some of our prestigious clients include ABSA Bank, CEAT, Pidilite, HDFC Life, Future Generali and many others. Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems
For more details, visit graymatrix.com
💡 Quick Summary
Seeking a career-building opportunity? The Openings for Tech Support : Gray Matrix IT Solution : Goregaon East position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.