Operation lead

Position Overview Role Description : Custody, Clearing &ASL Operations is part of GTO GTB Global Security Operations and provides the following Services: Settlement & Clearing, Lending & Settlement Agent & Client Service Operations Deutsche Bank provides securities Custody and Clearing services to institutional cross-border and domestic clients worldwide from a global network covering more than 30 markets. Services include monitoring/ reporting, risk managing, efficient receipt and delivery fails management and related financing and cash functions. Target clients include Custodian Banks, Central Securities Depositories (CSDs), Banks and Broker Dealers. Quality Manager will be responsible for setting high standards for quality within the operations team by working closely with the team / ops managers and identifying areas of improving operational efficiency and reducing risk by standardizing the different practices being followed across the teams. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for performing regular quality checks on all critical processes across the various regions supported by Custody operations and share the findings with Process Leads. Work with the Ops leads / managers in conducting detailed RCA (Root cause analysis) for continuous improvement for all process. Responsible for conducting process reviews and identify/fix control gaps if any. Maintaining a log for all incidents / errors in the operations team and track the preventive measure to closure Responsible for preparing skill matrix for all the staff and highlight gaps (if any) so as to ensure proper cross training and resiliency sustenance. Defining quality procedures in conjunction with operations staff / leads by setting up and maintaining control and documentation procedures, monitoring performance by gathering relevant data (quality checks) and producing reports. Responsible for providing support and risk based training to staff to build risk awareness within the organization. Conduct knowledge sharing and best practice sessions & drive the agenda of Positive Risk culture in the teams. Lead all the audit related initiatives (internal and external audit) and ensure that the team is compliant for the same. Oversee all remediation related to external and internal audit findings. Standardize across teams to de-risk processes Your skills and experience 10+ years experience in similar Quality control or Risk related function Good working knowledge of Capital Markets and Custody Operations including settlements and Corporate Actions. Strong relationship management/networking skills. Ability to present complex issues/ideas to all levels of management in a highly professional manner Excellent interpersonal, communication and analytical skills Experience of working with an investment bank adhering to tight deadlines in fast moving