Job Description
Location: Canberra, ACT
Company: Optus
Type: Full Time
Job ID: 15+510
Date: 3 September 2026 14:23 PM
It starts with YES!
At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.
Based in Canberra ACT - Our EB Delivery team are seeking an Operational Architect who will deliver a high level of technical advice and expertise to support, identify and provide technical solutions and maintain architectural integrity in support of a customer’s account and the Optus account team.
You will be responsible for developing & reviewing detailed customer technical designs, bills of materials and Client proposals, both in response to ongoing operational in-contract needs and in major project Change Request scenarios.
You will develop innovative technical solutions to address customer business requirements, taking responsibility for coordinating all of the inputs to the architectural design and supporting the design through its life cycle.
You will be accountable for focusing on ICT & Data Networking, which includes areas such as Networks, Data Centre, Cloud, Collaboration and Security across technical designs, costing and risk assessment.
You must be a Citizen of Australia for Security Clearance purposes
Your day in the life of an Operational Architect at Optus
Architectural design and documentation of the converged Network environments as a high level Design Authority
Deliver a high level of technical advice and expertise to support, identify and provide new technical solutions and maintain architectural integrity in support of the account and the Optus account team
Provide technical thought leadership and mentoring to the Optus delivery team for new solutions
Improve the partnership between Optus Business and the broader Optus community.
Improve the way people and process come together to deliver more seamlessly to our customers
Analyse prospective and current customer requirements and develop a profitable and suitable solution to meet customer needs
Responsibility for the design of complex business solutions that integrate all data, voice, video communications and systems components into an effective network
Provide Technical and Infrastructure Design for Managed Services solutions including cost and risk assessment
Being highly proactive with sales engagement for the development of best value for money and best of breed solutions.
Pro-active identification of cross-sell and up-sell opportunities
Perform customer focused enterprise technology presentations from ‘technical’ to CIO level.
Embed a consultative approach within Sales and Delivery
Your skills to pay the bills
This is a senior role, requiring extensive technical experience, with at least 3 years pre-sales/Embedded Architect experience at senior IT / executive level.
Experience in developing detailed customer technical designs, bills of materials and Client proposals, both in response to ongoing operational in-contract needs and in major project Change Request scenarios.
Experience in providing a high level of technical advice and expertise to support, identify and maintain architectural integrity of a deployed customer ICT environment
Experience in a Managed Solutions environment (including maintaining large corporate networks) - you must be seen as an industry technical/architectural expert in this area.
Expertise in managing diverse technical solutions
Detailed understanding of one or more of the following technology areas:
Data Networks (Juniper and/or Cisco, routing & switching)
Security (Juniper and/or Cisco)
Server and Storage technologies ( Netapp, VMWare, HP, Cisco UCS, Microsoft)
Network toolsets, reporting platforms and other related technology such as HP Openview, Compuware
Experience in providing support or leadership (from an architectural perspective) to operational support teams for problem resolution
Ability to question current processes and status quo and devise improvements
Perks we love at Optus
Competitive salary and performance incentives
Discounts to Optus products and services, and to over 400 retailers Australia-wide
Training, mentoring and development opportunities (ask us about OptusU!)
Up to five days of Volunteer Leave per year
A “connected” day for you to use to connect to something you are passionate about
Hybrid ways of working
Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.
Company: Optus
Type: Full Time
Job ID: 15+510
Date: 3 September 2026 14:23 PM
It starts with YES!
At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.
Based in Canberra ACT - Our EB Delivery team are seeking an Operational Architect who will deliver a high level of technical advice and expertise to support, identify and provide technical solutions and maintain architectural integrity in support of a customer’s account and the Optus account team.
You will be responsible for developing & reviewing detailed customer technical designs, bills of materials and Client proposals, both in response to ongoing operational in-contract needs and in major project Change Request scenarios.
You will develop innovative technical solutions to address customer business requirements, taking responsibility for coordinating all of the inputs to the architectural design and supporting the design through its life cycle.
You will be accountable for focusing on ICT & Data Networking, which includes areas such as Networks, Data Centre, Cloud, Collaboration and Security across technical designs, costing and risk assessment.
You must be a Citizen of Australia for Security Clearance purposes
Your day in the life of an Operational Architect at Optus
Architectural design and documentation of the converged Network environments as a high level Design Authority
Deliver a high level of technical advice and expertise to support, identify and provide new technical solutions and maintain architectural integrity in support of the account and the Optus account team
Provide technical thought leadership and mentoring to the Optus delivery team for new solutions
Improve the partnership between Optus Business and the broader Optus community.
Improve the way people and process come together to deliver more seamlessly to our customers
Analyse prospective and current customer requirements and develop a profitable and suitable solution to meet customer needs
Responsibility for the design of complex business solutions that integrate all data, voice, video communications and systems components into an effective network
Provide Technical and Infrastructure Design for Managed Services solutions including cost and risk assessment
Being highly proactive with sales engagement for the development of best value for money and best of breed solutions.
Pro-active identification of cross-sell and up-sell opportunities
Perform customer focused enterprise technology presentations from ‘technical’ to CIO level.
Embed a consultative approach within Sales and Delivery
Your skills to pay the bills
This is a senior role, requiring extensive technical experience, with at least 3 years pre-sales/Embedded Architect experience at senior IT / executive level.
Experience in developing detailed customer technical designs, bills of materials and Client proposals, both in response to ongoing operational in-contract needs and in major project Change Request scenarios.
Experience in providing a high level of technical advice and expertise to support, identify and maintain architectural integrity of a deployed customer ICT environment
Experience in a Managed Solutions environment (including maintaining large corporate networks) - you must be seen as an industry technical/architectural expert in this area.
Expertise in managing diverse technical solutions
Detailed understanding of one or more of the following technology areas:
Data Networks (Juniper and/or Cisco, routing & switching)
Security (Juniper and/or Cisco)
Server and Storage technologies ( Netapp, VMWare, HP, Cisco UCS, Microsoft)
Network toolsets, reporting platforms and other related technology such as HP Openview, Compuware
Experience in providing support or leadership (from an architectural perspective) to operational support teams for problem resolution
Ability to question current processes and status quo and devise improvements
Perks we love at Optus
Competitive salary and performance incentives
Discounts to Optus products and services, and to over 400 retailers Australia-wide
Training, mentoring and development opportunities (ask us about OptusU!)
Up to five days of Volunteer Leave per year
A “connected” day for you to use to connect to something you are passionate about
Hybrid ways of working
Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.
💡 Quick Summary
Seeking a career-building opportunity? The Operational Architect position is now open for candidates interested in the Architect / Interior Designer Jobs sector. This role in Canberra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Architect / Interior Designer Jobs is a plus.
