Job Description
Full job description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
Canada Payment Operations supports a variety of Global Payment solutions including Payment processing, Cheque Clearing and Deposit services, Commercial Card processing, FX Operations, Investigations, Client Account Management, Nostro Reconciliation and branch support functions servicing our large Corporate, Commercial, and Business Banking clients.
This is a rotational role within Canada Payment Operations where the successful candidate will learn and be trained to support functions across multiple teams. The Operations Analyst will be required to execute tasks and functions assigned to the highest standards to support the day-to-day operational business objectives, serve our corporate clients and manage risks appropriately. Candidate must be flexible to shift rotation and will be required to work in other areas within the Canada Operations teams.
This Rotational role will begin within our Reconciliation Team.
Responsibilities
Prepare and investigate the daily GFX variances and balancing reports
Handle the daily bank account reconciliation
Ensure assigned online support cases are completed
Investigate and resolve outstanding items in a timely manner, adhering to policies and procedures
Certify accounts on Frontier monthly
Prepare monthly Revenue Payback and FATCA remittance
Ensure quality service and effective and efficient operations support for internal business partners and external customers
Prioritize daily tasks to ensure deadlines and deliverables are met
Identify and implement process improvements
Provide support to other departments and traders on reconciliation-related inquiries
Supports the manager in documentation, implementation and mentoring of new process
Representing department manager on meetings & projects during absences
Act as a back up during team member's absence
Perform audit walkthroughs and gathering of data and/or documents to support audit requests (internal/external)
Perform other duties as assigned.
Qualifications
Three to five years of experience within Operations environment with a financial institution
Post-secondary education or equivalent experience > 5 years
Experience in bank account reconciliation
Experience with AS400/Global Bulk system an asset
Accounting knowledge required
Solid computer skills including Excel and strong analytical skills
Ability to work independently with minimal supervision; team player
Ability to meet established deadlines in a fast paced environment
Commitment to teamwork
Demonstrated working knowledge of processes and procedures
Excellent organizational skills
Strong attention to detail and accuracy
Availability to work shifts and statutory holidays if required
Additional Qualifications
Process/Operational Excellence, Improvement and Execution
Regulatory Reporting
Research and Adjustments
Operational Risk/Business Controls
Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
Excels in working among divers viewpoints to determine the best path forward.
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and way of working to better serve an evolving client base.
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
What Bank of America Offers
Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.
Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.
Bank of America is an Equal Opportunity Employer.
Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Shift:
Hours Per Week:
37.5
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
Canada Payment Operations supports a variety of Global Payment solutions including Payment processing, Cheque Clearing and Deposit services, Commercial Card processing, FX Operations, Investigations, Client Account Management, Nostro Reconciliation and branch support functions servicing our large Corporate, Commercial, and Business Banking clients.
This is a rotational role within Canada Payment Operations where the successful candidate will learn and be trained to support functions across multiple teams. The Operations Analyst will be required to execute tasks and functions assigned to the highest standards to support the day-to-day operational business objectives, serve our corporate clients and manage risks appropriately. Candidate must be flexible to shift rotation and will be required to work in other areas within the Canada Operations teams.
This Rotational role will begin within our Reconciliation Team.
Responsibilities
Prepare and investigate the daily GFX variances and balancing reports
Handle the daily bank account reconciliation
Ensure assigned online support cases are completed
Investigate and resolve outstanding items in a timely manner, adhering to policies and procedures
Certify accounts on Frontier monthly
Prepare monthly Revenue Payback and FATCA remittance
Ensure quality service and effective and efficient operations support for internal business partners and external customers
Prioritize daily tasks to ensure deadlines and deliverables are met
Identify and implement process improvements
Provide support to other departments and traders on reconciliation-related inquiries
Supports the manager in documentation, implementation and mentoring of new process
Representing department manager on meetings & projects during absences
Act as a back up during team member's absence
Perform audit walkthroughs and gathering of data and/or documents to support audit requests (internal/external)
Perform other duties as assigned.
Qualifications
Three to five years of experience within Operations environment with a financial institution
Post-secondary education or equivalent experience > 5 years
Experience in bank account reconciliation
Experience with AS400/Global Bulk system an asset
Accounting knowledge required
Solid computer skills including Excel and strong analytical skills
Ability to work independently with minimal supervision; team player
Ability to meet established deadlines in a fast paced environment
Commitment to teamwork
Demonstrated working knowledge of processes and procedures
Excellent organizational skills
Strong attention to detail and accuracy
Availability to work shifts and statutory holidays if required
Additional Qualifications
Process/Operational Excellence, Improvement and Execution
Regulatory Reporting
Research and Adjustments
Operational Risk/Business Controls
Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
Excels in working among divers viewpoints to determine the best path forward.
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and way of working to better serve an evolving client base.
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
What Bank of America Offers
Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.
Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.
Bank of America is an Equal Opportunity Employer.
Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Shift:
Hours Per Week:
37.5
💡 Quick Summary
Seeking a career-building opportunity? The Operations Analyst – Reconciliation (Rotational Role) position is now open for candidates interested in the Back Office Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
