Operations and Compliance Coordinator
Full job description
Posted: 22/07/2025
Closing Date: 15/08/2025
Job Type: Permanent - Full Time
Location: South Brisbane
Job Category: Marketing & Sales
Job Description
Location: Deaf Connect office - South Brisbane
Pay: $38.65 p/hour + salary packaging + 12% super
Join a Purpose-Driven Team Supporting Deaf Connect’s Fundraising Programs
Deaf Connect is seeking a proactive and detail-focused Operations and Compliance Coordinator to support the success of our fundraising and marketing activities—particularly our charity lottery campaigns.
We’re offering a full-time, flexible opportunity based in our Brisbane office. Our hybrid model supports balance, with core in-office days (Tuesday, Wednesday, Thursday) and flexibility to work from home on Mondays and Fridays.
About the role:
In this key role, you’ll coordinate essential processes to ensure our fundraising activities meet all compliance and regulatory obligations. From preparing charity lottery licence applications to supporting audit requirements and improving internal processes, you’ll play a hands-on part in ensuring everything runs smoothly and effectively.
You’ll also support the day-to-day work of the Operational Support Team, help maintain quality systems, and build positive relationships with both internal teams and external partners.
Main responsibilities of the role include:
Coordinating applications and reports for charity lottery licences and permits across multiple states.
Supporting compliance actions, audits, and monitoring changes to regulatory requirements.
Administering and improving processes relating to supporter data, ticket allocation, payments, customer service, and fundraising activities.
Providing high-quality service to both internal and external stakeholders.
Contributing to continuous improvement and operational efficiency within the Marketing and Sales Department.
About you:
In your application, let us know if you have these key skills and experience:
Strong organisational skills and attention to detail.
Experience with compliance, reporting, or process coordination.
Confidence working across different teams and systems.
A collaborative, solutions-focused mindset with a genuine interest in supporting community outcomes
About Us:
Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.
Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.
We offer an attractive benefits program including:
Salary packaging, enabling you to make huge savings on tax and maximise your pay
Flexibility regarding working arrangements
Discount membership to gyms and facilities throughout Australia
Free annual flu vaccinations
Free comprehensive online learning portal
Free financial wellness support through our default super fund