Operations Assistant - Pricing and Billing (BPO)
K
KK HR services
BPO/KPO Executive (Executive)
KK HR services • Ahmedabad, Gujarat • via Glassdoor
1+ days ago
₹18K–₹25K a month
Full–time
No Degree Mentioned
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Apply directly on Glassdoor
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Job description
Job Summary:
• Handle guest inquiries & issues.
• Manage and update reservations.
• Process changes and charges.
• Create packages to boost sales.
• Coordinate pre-arrival with support & vendors.
• Support reporting & upselling.
• Ensure policy compliance.
• Book travel services.
• Research trends for improvements.
• Handover booking details to operations.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
• Day shift
Experience:
• Calling: 1 year (Required)
• Customer Handling: 1 year (Required)
Language:
• English (Required)
Work Location: In person
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Paradise Placement Consultancy
Operations Assistant - Pricing and Billing (BPO)
Paradise Placement Consultancy • Ahmedabad, Gujarat • via Expertini
14 days ago
Full–time
Apply on Expertini
Job description
Job Description:
MAIN DUTIES/RESPONSIBILITIES:
• Assist to build the pricing and product model
• Assist to manage the end-to-end workflow requirements of the pricing and product
• Assist to manage the end-to-end workflow requirements of the e-billing run process
• Resolve and assist any pricing, product, and billing inquiries or problem-solving in a timely manner
• Cross-analyzing data to identify any variations of usages, charges, and other potential revenue leakage points via consolidation, reconciliation, validation, and correction of data
• Ensure all maintenance and continuous improvement of KPIs relating to all areas of pricing, product, and billing.
• Be a customer focus driven in all aspects of the role
• Identify and assist implementation changes to increase process efficiencies and improvements, including scoping documents for system development
SKILLS & EXPERIENCE
Qualifications:
• Appropriate tertiary and/or postgraduate qualifications in a relevant discipline: IT, Engineering, and Finance
• Understanding and experience of the Australian electricity market
• Experience in and/or knowledge of price and risk management in a regulated industry
Experience:
• Experience in a similar product/price/revenue/billings/data analyst position
• IT, Engineering, or Finance study background with 2-3 years of experience in a similar role
• Energy industry experience with exposure across multiple facets of the energy market advantageous
Skills:
• Strong Financial and Commercial acumen
• Advanced Excel Skills
• Combine strategic thinking with superior attention to detail
• Strong analytical and problem-solving skills including the ability to interpret business needs and clearly articulate the problem statement and required solution
• An eye for continuous improvement with an ability to improve business practices to achieve higher performance levels
• Ability to engender positive and collaborative relationships with departmental Managers and wider business stakeholders
• Excellent communication (both written and verbal), organizational and engagement skills with the ability to influence stakeholder
Key Skills :
• Billing
• Implementation Assistance