April 27, 2024

Job Category: Operations Coordinator (BPO) Operations Assistant – Pricing and Billing (BPO)

Job Type: Full Time

Job Location: Ahmedabad

SUPERVISOR/MANAGER: Operations Manager

EXPERIENCE: 3+ years

SHIFT: Morning Shift (AEST- Sydney Time Zone)

CTC: 3.6 – 4.5 LPA

MAIN DUTIES/RESPONSIBILITIES:
• Assist to build the pricing and product model
• Assist to manage the end-to-end workflow requirements of the pricing and product
• Assist to manage the end-to-end workflow requirements of e-billing run process
• Resolve and assisting any pricing, product and billing inquiries or problem solving in a timely manner
• Cross analyzing data to identify any variations of usages, charges and other potential revenue leakage points via consolidation, reconciliation, validation, and correction of data
• Ensure all maintenance and continuous improvement of KPIs relating to all areas of pricing, product, and billing.
• Be customer focus driven in all aspects of the role
• Identify and...