Operations Controller

Location: ,

Category: Operations Executive Jobs

Job Requirements

• Work with delivery leadership teams and cross functional teams to drive Operations excellence

• Drive governance mechanism to improve Operations KPIs for a Vertical

• Be a Business Partner to enable delivery teams by providing insights to achieve Operations excellence

• Establish a good relationship with the delivery teams and drive actions for improvement

• Develop insights weekly, monthly, quarterly through effective dashboards and Analysis from various data sources

• Analysis of critical parameters influencing the profitability enhancements for a Vertical/VBU/SAG

• Prepare and circulate the weekly, monthly, quarterly reports on Operations parameters to Delivery Leadership

• Support any Ad hoc activities for Department and Delivery Leadership

• Work with large data in excel and Power BI to produce weekly/monthly dashboards, charts etc.

• Supporting special projects which are part of key Organizational / Department initiatives

• Achieve department objectives and establish the practices in Verticals

Work Experience

• 10 to 12 Years’ experience in Business Analytics

• Good understanding about Quest processes, project management, delivery operations etc

• Good in Advance Excel, Power BI & Power Point presentations

• Exposure in working with Cross functional teams

• Outstanding problem-solving skills, both working alone and as part of a team. Analyze, find root cause and solve the problem.

• Comfortable working in a fast-evolving environment with a willingness to try new things and possesses excellent written and oral communication skills.

• Passion for numbers, being comfortable working with large data

• Improvement mind set : proactive in developing ideas to improve processes/solve problems

• Should be good team player and work closely with the Delivery Stakeholders

• Quick learner, Attention to detail, Good Communication skills

• Experience in automation, VBA is an added advantage.

• Experience in creation of Automated dashboards using Power BI will be added advantage

Apply on Company Website You will be redirected to the employer’s website