Job Description
We are seeking a highly organized and proactive Operations Coordinator to join our team. This role is essential in ensuring smooth daily operations, supporting team management, and maintaining efficient office functions. The ideal candidate will possess strong administrative, communication, and organizational skills, and capable of performing various operational tasks. This position offers an opportunity to contribute to a dynamic environment where attention to detail and multitasking are valued.
Responsibilities
Answering a multi-phone system at a busy HVAC office efficiently and politely
Dispatching service calls, prioritizing the service required, ensure all appointments are booked through the computerized dispatch system
Schedule routine maintenance appointments and all sales lead appointments
Maintaining numerous reports (sales, maintenance, refrigeration log etc)
Coordinate and communicate with clients and technicians in a timely manner
Carry out administrative duties such as filing, typing, copying, printing, scanning etc.
Processing Debit/Visa/MasterCard payments, some accounts receivable collection
Issue purchase orders, receive parts, material and equipment, tag and schedule appropriately
Source part numbers, prices and availability from suppliers
Process warranty returns
Assist with maintaining all training certificate and trade license files (electronically)
Vehicle spot checks
Support managers and co-workers through a variety of tasks to ensure the smooth operation of the business
Contribute to team effort by accomplishing related results as needed
Skills
5 years’ proven experience in an administrative position
Strong communication skills both verbal and written
Polite and professional phone étiquette
Proficiency in Microsoft Office & Microsoft Excel & Outlook
Basic Office Administration Procedures
Attention to Detail/Accuracy
Able to multitask, flexibility to handle unplanned tasks as they arise
Work well individually as well as on a team
Be resourceful, be able to anticipate needs
This role is ideal for a motivated individual who thrives in an administrative setting, values teamwork, and is eager to contribute to organizational success through effective coordination
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
Casual dress
Dental care
Extended health care
Life insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Operations Coordinator position is now open for candidates interested in the Refrigerator & AC Technician Jobs sector. This role in Pembroke offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Refrigerator & AC Technician Jobs is a plus.
