Operations Coordinator

Job Information

Job Requisition ID: 68575
Ministry: Technology and Innovation
Location: Remote across Alberta
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: June 2, 2025
Classification: Program Services 2 (022PSA)
Salary: $2,345.14 to $3,076.28 bi-weekly ($61,208 - $80,2+0/year)


The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster, and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.

The Platforms branch within DDD is accountable for supporting ministry programs through the planning, development, delivery and operations of user-centered common platform services. The branch builds and develops common platforms and data services that enable product teams to deliver working software that meets the needs of their users.


Role Responsibilities
The Platforms branch is looking for an Operations Coordinator. This position reports to the Manager, Product Operations.

The responsibilities of this role include:


Supporting the delivery of the operational program (onboarding, change management, stakeholder lifecycle, offboarding) for Alberta.ca Account and related products.
Maintaining and updating operational program materials, under the guidance of the Operations Advisor and Manager, Product Operations.
Managing the operational program content site and stakeholder repository (e.g., SharePoint, Wiki).
Acting as secretariat monthly meetings with the Alberta.ca Account Contact Centre to identify emergent issues.
Assisting the unit / branch to achieve goals in line with Department and government priorities and stakeholder needs.
To be successful in this position, you will demonstrate:


Strong interpersonal and communication skills.
Strong customer focus.
Ability to prioritize work issues in real time.
Efficient time management skills.
Strong attention to detail.


Please

APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.


This link will assist you with understanding competencies:


Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.
Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
Qualifications
Requirements:

A 2-year post secondary diploma in a related field such as Information Technology, Public Administration, Business, or Arts plus a minimum of two (2) years of related progressively responsible experience.
Experience with change Management, conflict management, project management, or negotiations.
Equivalencies:

A related bachelors degree with no direct experience; or
A related one-year certificate and a minimum of three (3) years of related experience; or
A minimum of four (4) years of related experience.
Assets:

SharePoint Administrator experience.


Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to

Notes
Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Remote across Alberta

This position is eligible for remote work. You must reside in Alberta to work remotely.

Final candidates may be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 200+: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

Working for the Alberta Public Service -
Public Service Pension Plan (PSPP) -
Alberta Public Service Benefit Information -
Professional learning and development -
Research Alberta Public Service Careers tool –
Positive workplace culture and work-life balance.
Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliott at Michelle.Elliott@gov.ab.ca.

 

Canada
British Columbia
Victoria Show on map Get directions