Job Description
Full job description
Job Title: Operations Executive
Company: Hive Hostels (Colstay Limited)
Location: Mumbai
Employment Type: Full-time
Salary Range: 25,000/- to 30,000/-
About Hive Hostels
Hive Hostels is India’s leading luxury student accommodation provider, committed to delivering a safe, comfortable, and vibrant living experience for students. We combine hospitality, community living, and smart operations to create stress-free stays across our properties.
Job Summary
We are looking for a smart, proactive, and dynamic Operations Executive who will manage day-to-day hostel operations while supporting marketing initiatives to drive occupancy and enhance brand presence. The ideal candidate should have strong operational understanding, good marketing knowledge, and excellent coordination skills.
Key Responsibilities
Operations:
Oversee daily operations of the hostel to ensure smooth functioning and high service standards
Coordinate with housekeeping, maintenance, security, and vendors for timely issue resolution
Monitor occupancy, room readiness, and check-in/check-out processes
Ensure compliance with company policies, safety standards, and SOPs
Handle resident queries, complaints, and escalations professionally
Maintain operational reports, inventory records, and vendor documentation
Marketing & Business Support:
Support marketing activities to improve occupancy and brand visibility
Coordinate with the marketing team for promotions, campaigns, and local activations
Assist in lead follow-ups, walk-ins, and property visits
Maintain online listings and support social media or digital marketing initiatives
Collect resident feedback and market insights to improve services
Key Skills & Requirements
Graduate in any discipline (Hotel Management / Business Administration preferred)
1 - 3 years of experience in operations, hospitality, co-living, or student housing
Good understanding of marketing fundamentals and customer engagement
Strong communication and interpersonal skills
Smart, presentable, and solution-oriented mindset
Ability to multitask and work in a fast-paced environment
Basic knowledge of MS Excel, reports, and operational dashboards
Preferred Attributes
Experience in hostels, co-living spaces, or hospitality industry
Exposure to digital marketing, lead management, or CRM tools
Willingness to work flexible hours if required
What We Offer
Growth-oriented work environment
Opportunity to learn end-to-end operations and marketing
Job Type: Full-time
Pay: ₹300,000.00 - ₹360,000.00 per year
Benefits:
Food provided
Provident Fund
Work Location: In person
Job Title: Operations Executive
Company: Hive Hostels (Colstay Limited)
Location: Mumbai
Employment Type: Full-time
Salary Range: 25,000/- to 30,000/-
About Hive Hostels
Hive Hostels is India’s leading luxury student accommodation provider, committed to delivering a safe, comfortable, and vibrant living experience for students. We combine hospitality, community living, and smart operations to create stress-free stays across our properties.
Job Summary
We are looking for a smart, proactive, and dynamic Operations Executive who will manage day-to-day hostel operations while supporting marketing initiatives to drive occupancy and enhance brand presence. The ideal candidate should have strong operational understanding, good marketing knowledge, and excellent coordination skills.
Key Responsibilities
Operations:
Oversee daily operations of the hostel to ensure smooth functioning and high service standards
Coordinate with housekeeping, maintenance, security, and vendors for timely issue resolution
Monitor occupancy, room readiness, and check-in/check-out processes
Ensure compliance with company policies, safety standards, and SOPs
Handle resident queries, complaints, and escalations professionally
Maintain operational reports, inventory records, and vendor documentation
Marketing & Business Support:
Support marketing activities to improve occupancy and brand visibility
Coordinate with the marketing team for promotions, campaigns, and local activations
Assist in lead follow-ups, walk-ins, and property visits
Maintain online listings and support social media or digital marketing initiatives
Collect resident feedback and market insights to improve services
Key Skills & Requirements
Graduate in any discipline (Hotel Management / Business Administration preferred)
1 - 3 years of experience in operations, hospitality, co-living, or student housing
Good understanding of marketing fundamentals and customer engagement
Strong communication and interpersonal skills
Smart, presentable, and solution-oriented mindset
Ability to multitask and work in a fast-paced environment
Basic knowledge of MS Excel, reports, and operational dashboards
Preferred Attributes
Experience in hostels, co-living spaces, or hospitality industry
Exposure to digital marketing, lead management, or CRM tools
Willingness to work flexible hours if required
What We Offer
Growth-oriented work environment
Opportunity to learn end-to-end operations and marketing
Job Type: Full-time
Pay: ₹300,000.00 - ₹360,000.00 per year
Benefits:
Food provided
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Operations Executive position is now open for candidates interested in the Back Office Jobs sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
