Job Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Operations Executive
Work Dynamics
What this job involves:
Leading on-site operations
Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned property or facility. You’ll also implement building procedures and performance measures—and ensure that they are maintained at all times. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?
• The role is responsible to man the helpdesk 247 for AsPac region for Transport Command Center and Centralised Workplace Helpdesk.
• Respond to customer’s requisition and/or issues through calls, emails and Corrigo Portal.
• Follows-up and directing WO’s requisition to right person as per defined KPI’s
• Live monitoring of application/software for command center and responding to any deviation as per defined process.
• Proactive and ability to respond to incidents/accident real time and take corrective action as per defined processes.
• Report preparation viz; WO’s pending follow up and reminder to concerned person, Driver Behaviour reports, Incident Reporting, Incident report preparation, daily call logs and activity completed report, any other report preparation as required by management.
Liaising with various counterparts with the organisation in AsPac region.
” You will do this by promoting adherence to health and safety standards.
Winning our clients’ trust
As a professional you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.
Keeping an eye on budget and contracts
Do you have a solid background in finance management? As the person in charge, you will take care of the site’s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.
Promoting teamwork across the board
At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Sound like you? To apply, you need to be:
7+ years of experience in operations / governance / transport / helpdesk
Good understanding of incident reporting and incident management
Exposure to ticketing / helpdesk environments
Ideally worked in multi-cultural environments with sites present in India, Southeast Asia / ANZ
Highly safety centric individual
Competent and goal-driven
Do you have five to eight years’ experience of managing a property? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and property technical systems management
Organised and analytical
We’re looking for a self-motivated and quick-thinking personnel who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.
Engaging and professional
A passion for excellence is what makes a great Manager. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Operations Executive
Work Dynamics
What this job involves:
Leading on-site operations
Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned property or facility. You’ll also implement building procedures and performance measures—and ensure that they are maintained at all times. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?
• The role is responsible to man the helpdesk 247 for AsPac region for Transport Command Center and Centralised Workplace Helpdesk.
• Respond to customer’s requisition and/or issues through calls, emails and Corrigo Portal.
• Follows-up and directing WO’s requisition to right person as per defined KPI’s
• Live monitoring of application/software for command center and responding to any deviation as per defined process.
• Proactive and ability to respond to incidents/accident real time and take corrective action as per defined processes.
• Report preparation viz; WO’s pending follow up and reminder to concerned person, Driver Behaviour reports, Incident Reporting, Incident report preparation, daily call logs and activity completed report, any other report preparation as required by management.
Liaising with various counterparts with the organisation in AsPac region.
” You will do this by promoting adherence to health and safety standards.
Winning our clients’ trust
As a professional you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.
Keeping an eye on budget and contracts
Do you have a solid background in finance management? As the person in charge, you will take care of the site’s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.
Promoting teamwork across the board
At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Sound like you? To apply, you need to be:
7+ years of experience in operations / governance / transport / helpdesk
Good understanding of incident reporting and incident management
Exposure to ticketing / helpdesk environments
Ideally worked in multi-cultural environments with sites present in India, Southeast Asia / ANZ
Highly safety centric individual
Competent and goal-driven
Do you have five to eight years’ experience of managing a property? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and property technical systems management
Organised and analytical
We’re looking for a self-motivated and quick-thinking personnel who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.
Engaging and professional
A passion for excellence is what makes a great Manager. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together
💡 Quick Summary
Seeking a career-building opportunity? The Operations Executive position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.