Job Description
Position Title: Operations Executive
Department: Operations
Location: South Delhi
Shift: Rotational
Work Days: 6 days a week
Week Off: Rotational
Job Description:
The Operations Executive will report to the Operations Supervisor and support the operations team in providing the highest level of customer service while contributing to an efficient operation.
Job Accountability:
• Following up and resolving clients’ booking inquiries coming in through different communication platforms
• Ensuring that all the bookings, booking amendments, drivers, and suppliers are uploaded on the company’s B2B portal
• Coordination with suppliers to confirm services/bookings and make sure the rides are scheduled and dispatched on time
• Maintaining topmost quality for all rides to provide services that meet the standards and policies of the company
• Resolving escalations from suppliers, customers, and clients on calls and other communication platforms
Department: Operations
Location: South Delhi
Shift: Rotational
Work Days: 6 days a week
Week Off: Rotational
Job Description:
The Operations Executive will report to the Operations Supervisor and support the operations team in providing the highest level of customer service while contributing to an efficient operation.
Job Accountability:
• Following up and resolving clients’ booking inquiries coming in through different communication platforms
• Ensuring that all the bookings, booking amendments, drivers, and suppliers are uploaded on the company’s B2B portal
• Coordination with suppliers to confirm services/bookings and make sure the rides are scheduled and dispatched on time
• Maintaining topmost quality for all rides to provide services that meet the standards and policies of the company
• Resolving escalations from suppliers, customers, and clients on calls and other communication platforms
💡 Quick Summary
Seeking a career-building opportunity? The Operations Executive position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
