Operations Executive

Operations Executive Full-time employee | Bangalore (India) Responsibilities Nerdbird is hiring a Secretary to manage cross-functional responsibilities across data management, payments & finance, and communications. You will work closely with the founders to improve our processes and systems, and problem solve across functions. Depending on your skills and interests, we are keen to mutually plan a growth trajectory which aligns with your personal goals and Nerdbird’s needs. Responsibilities include but are not limited to: Managing Bookings: Inputting and managing bookings and leads, marketing data and providing daily updates. Administration: Managing payments coming through different payment channels, creating invoices and contracts, computing teacher payments, maintaining budgets, executing background checks with a third party, coordinating with our CA firm for compliance requirements. Communication: Sending out class reminders and feedback forms to parents, managing class cancellations and rescheduling, onboarding teachers to Nerdbird, managing classes on the website. Requirements: - 3-5 years of relevant experience, executing workflows, where you were responsible for ensuring the smooth and efficient implementation of the company’s systems and processes - Proficiency in communicating in English - An obsession with meeting deadlines, communicating proactively and being organised - Attention to detail and a problem-solving mindset - A strong work ethic and the ability to give and take feedback - Ability to learn quality to take on new workflows as the company grows Working at Nerdbird At Nerdbird, we help children discover what they love through in-person and online learning experiences. Through your work at Nerdbird, you will have the opportunity to raise the bar for learning, both in the EdTech sector and in the larger education ecosystem in India. We take a lot of pride in our work. We obsess about being true to our learning philosophy, and our priority as a company will always be to ensure that we meet the promise of quality, convenience and trust for parents, children and teachers who are part of the Nerdbird community. We offer competitive salaries and are invested in helping our colleagues learn and grow within the company. We are an equal opportunities employer and do not tolerate discrimination of any kind. Salary: ₹30,000.00 - ₹50,000.00 per month Benefits: - Leave encashment - Paid sick time - Paid time off - Work from home Schedule: - Monday to Friday - Weekend availability Supplemental Pay: - Performance bonus Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) Experience: - relevant: 3 years (required) Language: - English (required