Job Description
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Operations Head For A Leading BPO Process Company At Mumbai
D
Disha Consultant
Mumbai, Maharashtra
Apply
Full–time
Qualification - BE/ Btech or any Post Graduate / MBA Industry ITES / BPO / IT (preferred domain - F&A, BSFI and Customer Service experience while other domains can be looked at) Work Experience: ++ years of experience in Process Transformation, Process Automation, Operational Excellence, Quality 13+ yrs of overall experience (Business Process Management /Outsourcing Experience preferable)
Assigned Role
NA
Key Skills
Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background
Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap
Should have delivered large scale end-end Process Transformation projects for global clients
Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions
Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.
Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel
Note
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, ****** orientation, gender identity, or any other basis as protected by applicable law.
Extensive domain experience in either of these 2 domains :HRO OR Telecom billing Background.
Transformation + Automation experience in current role.
Salary 30 Lac To 45 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience + - 30 Years Qualification B.Tech/B.E, M.B.A/PGDM
Operations Head For A Leading BPO Process Company At Mumbai
D
Disha Consultant
Mumbai, Maharashtra
Apply
Full–time
Qualification - BE/ Btech or any Post Graduate / MBA Industry ITES / BPO / IT (preferred domain - F&A, BSFI and Customer Service experience while other domains can be looked at) Work Experience: ++ years of experience in Process Transformation, Process Automation, Operational Excellence, Quality 13+ yrs of overall experience (Business Process Management /Outsourcing Experience preferable)
Assigned Role
NA
Key Skills
Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background
Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap
Should have delivered large scale end-end Process Transformation projects for global clients
Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions
Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.
Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel
Note
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, ****** orientation, gender identity, or any other basis as protected by applicable law.
Extensive domain experience in either of these 2 domains :HRO OR Telecom billing Background.
Transformation + Automation experience in current role.
Salary 30 Lac To 45 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience + - 30 Years Qualification B.Tech/B.E, M.B.A/PGDM
💡 Quick Summary
Seeking a career-building opportunity? The Operations Head For A Leading BPO Process Company At Mumbai position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.