Job Description
The Role
We are Universal Music Australia (UMA), part of the Universal Music Group — the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We operate a broad array of businesses across recorded music, music publishing, merchandising and audio-visual content in more than 60 countries.
We’re looking for a couple of detail-driven Operations & Inventory Coordinators to support the day-to-day physical operations across Universal Music Australia’s supply chains, including Wholesale, Ecommerce (D2C) and Global distribution. These roles support end-to-end physical product management from scheduling through to final delivery across local and international new releases and back catalogue titles.
These roles are both 12-month contracts, please note we have two positions available.
What You’ll Do
Supply Chain & Inventory
Support end-to-end management of physical product from scheduling through to final delivery
Maintain accurate release schedules, inventory systems, master data and stock turnaround timelines
Manage high-volume catalogue scheduling, stock reservations, pre-orders, consignment stock and ongoing product maintenance
Assist with ordering, tracking and receipting of locally manufactured and imported product
Support KPI delivery across catalogue accuracy, obsolescence, ordering and fulfilment
Contribute to departmental projects and continuous process improvement initiatives
Physical Product, Ecommerce & Distribution
Process and maintain physical products across UMG AU systems, including product setup and purchase orders
Coordinate local manufacturing and international imports, managing costs, contracts and turnaround times
Coordinate D2C and intercompany export orders across multiple international markets
Work closely with 3PL, manufacturing and distribution partners to ensure inbound accuracy and on-time delivery
Support merchandise inventory, reconciliation and invoicing where required
Maintain operational tools, schedules and documentation to support clear team communication
Global & Wholesale Support
Support the delivery of global physical products via international warehouse and distribution networks
Maintain accurate product setup across formats, bundles, exclusivities, pre-orders and release timing
Support stock re-ordering, range reviews, deletions, invoicing and destruction processes
Assist with artist, tour, promotional and sample stock ordering and delivery
Stakeholder & Team Support
Liaise with internal teams including Ecommerce, Sales, Labels, Manufacturing, Finance and Distribution
Support inventory procedures, documentation and reporting across all processes
Assist with supplier invoice queries and stock receipting as required
About You
Intermediate Excel skills
Excellent attention to detail with strong organisational skills
Strong system aptitude and ability to understand end-to-end process flows
Experience in physical media manufacturing or supply chain operations is an advantage
Strong communication and problem-solving abilities
Comfortable working to tight and changing deadlines in a fast-paced environment
Professional, customer-focused approach with internal and external partners
Tertiary qualification preferred but not essential
Background in delivery of physical and/or digital audio-visual products
About Us
A unique opportunity to grow your career in a supportive, motivated and ambitious team
Join the world’s leading music company
All the perks of working in the music industry (yes — live music!)
Two paid U-Days per calendar year to spend however you like
Strengths-based learning and development opportunities
And much more…
Job Category:
Manufacturing, Logistics & Supply Chain
We are Universal Music Australia (UMA), part of the Universal Music Group — the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We operate a broad array of businesses across recorded music, music publishing, merchandising and audio-visual content in more than 60 countries.
We’re looking for a couple of detail-driven Operations & Inventory Coordinators to support the day-to-day physical operations across Universal Music Australia’s supply chains, including Wholesale, Ecommerce (D2C) and Global distribution. These roles support end-to-end physical product management from scheduling through to final delivery across local and international new releases and back catalogue titles.
These roles are both 12-month contracts, please note we have two positions available.
What You’ll Do
Supply Chain & Inventory
Support end-to-end management of physical product from scheduling through to final delivery
Maintain accurate release schedules, inventory systems, master data and stock turnaround timelines
Manage high-volume catalogue scheduling, stock reservations, pre-orders, consignment stock and ongoing product maintenance
Assist with ordering, tracking and receipting of locally manufactured and imported product
Support KPI delivery across catalogue accuracy, obsolescence, ordering and fulfilment
Contribute to departmental projects and continuous process improvement initiatives
Physical Product, Ecommerce & Distribution
Process and maintain physical products across UMG AU systems, including product setup and purchase orders
Coordinate local manufacturing and international imports, managing costs, contracts and turnaround times
Coordinate D2C and intercompany export orders across multiple international markets
Work closely with 3PL, manufacturing and distribution partners to ensure inbound accuracy and on-time delivery
Support merchandise inventory, reconciliation and invoicing where required
Maintain operational tools, schedules and documentation to support clear team communication
Global & Wholesale Support
Support the delivery of global physical products via international warehouse and distribution networks
Maintain accurate product setup across formats, bundles, exclusivities, pre-orders and release timing
Support stock re-ordering, range reviews, deletions, invoicing and destruction processes
Assist with artist, tour, promotional and sample stock ordering and delivery
Stakeholder & Team Support
Liaise with internal teams including Ecommerce, Sales, Labels, Manufacturing, Finance and Distribution
Support inventory procedures, documentation and reporting across all processes
Assist with supplier invoice queries and stock receipting as required
About You
Intermediate Excel skills
Excellent attention to detail with strong organisational skills
Strong system aptitude and ability to understand end-to-end process flows
Experience in physical media manufacturing or supply chain operations is an advantage
Strong communication and problem-solving abilities
Comfortable working to tight and changing deadlines in a fast-paced environment
Professional, customer-focused approach with internal and external partners
Tertiary qualification preferred but not essential
Background in delivery of physical and/or digital audio-visual products
About Us
A unique opportunity to grow your career in a supportive, motivated and ambitious team
Join the world’s leading music company
All the perks of working in the music industry (yes — live music!)
Two paid U-Days per calendar year to spend however you like
Strengths-based learning and development opportunities
And much more…
Job Category:
Manufacturing, Logistics & Supply Chain
💡 Quick Summary
Seeking a career-building opportunity? The Operations & Inventory Coordinator position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.
