Job Description
N
Nexithon
Associate BPO
Nexithon • Udaipur, Rajasthan • via Indeed
Full–time
Apply directly on Indeed
Apply on Smart Recruiters Jobs
Apply directly on Glassdoor
Apply on SimplyHired
Apply on Callcenterjob.co.in
Apply on India's Free Job Site | Jobsiya.co.in
Apply on Emprego.pt
Job description
Company Description
Nexithon, an IT Company based in Ireland with back office in Udaipur (India) is looking for Associat BPO. The candidates will receive an opportunity to work in a high-growth and competitive environment in a company with International values.
Job Description
• Lead Generation (E-mail Finding / Searching)
• Client Handling
• Proficiency in English Communication
• Proficiency in Excel
• Good Typing Speed
Qualifications
Graduation / Diploma
Report this listing
More jobs at Nexithon
See web results for Nexithon
Movate
Operations Lead- Contact Centre/ BPO /Call centre
Movate • Udaipur, Rajasthan • via Jobrapido.com
1 day ago
Full–time
No Degree Mentioned
Apply on Jobrapido.com
Job description
POSITION: - Team Leader - Operations
LOCATION: - Chennai, India
JOB PROFILE:-
• Educate/Remind & Review their respective team/individuals on their KRA goals & targets.
• Share Engineer Scorecard within the team and enable individual awareness on their KRA goals, targets and their current stand.
• Arrange for team meetings and discuss operational issues and ways to achieve operational excellence.
• Manage team’s KRA goals and target achievement.
• Take ownership of cases – political or technical, keeping track & following up on escalated cases.
• Ensure progress of cases through backlog review.
• Notify/discuss with manager on cases that require technical assistance or which needs to be managed politically.
• Identify Knowledgebase availability & create/publish new Knowledge Base Articles.
• Jointly responsible, along with the manager, to identify candidates for PIP and plan for refresher training.
• To train engineers on topics those are identified by the escalation leads.
DESIRED PROFILE:-
A mature goal-oriented professional with
• Overall experience of 5-6 Years
• 1-2 years managing technical support
• Ability to manage Client relationships
• Team/ people management,
• Proven track record in
• Resource Management (Roistering / Scheduling / Case Management),
• Metrics Management,
• Goal setting (KRA),
• Conduct Reviews
Nexithon
Associate BPO
Nexithon • Udaipur, Rajasthan • via Indeed
Full–time
Apply directly on Indeed
Apply on Smart Recruiters Jobs
Apply directly on Glassdoor
Apply on SimplyHired
Apply on Callcenterjob.co.in
Apply on India's Free Job Site | Jobsiya.co.in
Apply on Emprego.pt
Job description
Company Description
Nexithon, an IT Company based in Ireland with back office in Udaipur (India) is looking for Associat BPO. The candidates will receive an opportunity to work in a high-growth and competitive environment in a company with International values.
Job Description
• Lead Generation (E-mail Finding / Searching)
• Client Handling
• Proficiency in English Communication
• Proficiency in Excel
• Good Typing Speed
Qualifications
Graduation / Diploma
Report this listing
More jobs at Nexithon
See web results for Nexithon
Movate
Operations Lead- Contact Centre/ BPO /Call centre
Movate • Udaipur, Rajasthan • via Jobrapido.com
1 day ago
Full–time
No Degree Mentioned
Apply on Jobrapido.com
Job description
POSITION: - Team Leader - Operations
LOCATION: - Chennai, India
JOB PROFILE:-
• Educate/Remind & Review their respective team/individuals on their KRA goals & targets.
• Share Engineer Scorecard within the team and enable individual awareness on their KRA goals, targets and their current stand.
• Arrange for team meetings and discuss operational issues and ways to achieve operational excellence.
• Manage team’s KRA goals and target achievement.
• Take ownership of cases – political or technical, keeping track & following up on escalated cases.
• Ensure progress of cases through backlog review.
• Notify/discuss with manager on cases that require technical assistance or which needs to be managed politically.
• Identify Knowledgebase availability & create/publish new Knowledge Base Articles.
• Jointly responsible, along with the manager, to identify candidates for PIP and plan for refresher training.
• To train engineers on topics those are identified by the escalation leads.
DESIRED PROFILE:-
A mature goal-oriented professional with
• Overall experience of 5-6 Years
• 1-2 years managing technical support
• Ability to manage Client relationships
• Team/ people management,
• Proven track record in
• Resource Management (Roistering / Scheduling / Case Management),
• Metrics Management,
• Goal setting (KRA),
• Conduct Reviews
💡 Quick Summary
Seeking a career-building opportunity? The Operations Lead| Contact Centre| BPO |Call centre position is now open for candidates interested in the Work from home Jobs sector. This role in Udaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
