Job Description
• Responsible for performing regular quality checks on all critical processes across the various regions supported by Custody operations and share the findings with Process Leads.
• Work with the Ops leads / managers in conducting detailed RCA (Root cause analysis) for continuous improvement for all process.
• Responsible for conducting process reviews and identify/fix control gaps if any.
• Maintaining a log for all incidents / errors in the operations team and track the preventive measure to closure
• Responsible for preparing skill matrix for all the staff and highlight gaps (if any) so as to ensure proper cross training and resiliency sustenance.
• Defining quality procedures in conjunction with operations staff / leads by setting up and maintaining control and documentation procedures, monitoring performance by gathering relevant data (quality checks) and producing reports.
• Responsible for providing support and risk based training to staff to build risk awareness within the organization.
• Conduct knowledge sharing and best practice sessions & drive the agenda of Positive Risk culture in the teams.
• Lead all the audit related initiatives (internal and external audit) and ensure that the team is compliant for the same.
• Oversee all remediation related to external and internal audit findings.
• Standardize across teams to de-risk processes
Your skills and experience
• 10+ years experience in similar Quality control or Risk related function
• Good working knowledge of Capital Markets and Custody Operations including settlements and Corporate Actions.
• Strong relationship management/networking skills.
• Ability to present complex issues/ideas to all levels of management in a highly professional manner
• Excellent interpersonal, communication and analytical skills
• Experience of working with an investment bank adhering to tight deadlines in fast moving environment.
• Work with the Ops leads / managers in conducting detailed RCA (Root cause analysis) for continuous improvement for all process.
• Responsible for conducting process reviews and identify/fix control gaps if any.
• Maintaining a log for all incidents / errors in the operations team and track the preventive measure to closure
• Responsible for preparing skill matrix for all the staff and highlight gaps (if any) so as to ensure proper cross training and resiliency sustenance.
• Defining quality procedures in conjunction with operations staff / leads by setting up and maintaining control and documentation procedures, monitoring performance by gathering relevant data (quality checks) and producing reports.
• Responsible for providing support and risk based training to staff to build risk awareness within the organization.
• Conduct knowledge sharing and best practice sessions & drive the agenda of Positive Risk culture in the teams.
• Lead all the audit related initiatives (internal and external audit) and ensure that the team is compliant for the same.
• Oversee all remediation related to external and internal audit findings.
• Standardize across teams to de-risk processes
Your skills and experience
• 10+ years experience in similar Quality control or Risk related function
• Good working knowledge of Capital Markets and Custody Operations including settlements and Corporate Actions.
• Strong relationship management/networking skills.
• Ability to present complex issues/ideas to all levels of management in a highly professional manner
• Excellent interpersonal, communication and analytical skills
• Experience of working with an investment bank adhering to tight deadlines in fast moving environment.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Lead position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.