Job Description
Operational Excellence in Field Collections
In this pivotal role, you will be responsible for managing the entire lifecycle of Retail Assets collections, from initial engagement to successful closure. Your expertise will drive process enhancements, ensure compliance, and foster collaborative relationships with internal and external stakeholders.
Your Key Focus Areas:
• Closure Process Optimization: Develop and implement efficient closure processes to minimize delinquencies
• Payment Partner Management: Foster strong relationships with payment partners to ensure smooth onboarding and resolution of issues
• Process Compliance: Ensure all collections activities comply with regulatory requirements and company policies
• Team Leadership: Lead a team of collections specialists to achieve business objectives and maintain high standards of quality and customer service
You will bring 5-10 years of relevant experience in collections operations, with a strong track record of driving process improvements and achieving business objectives.
In this pivotal role, you will be responsible for managing the entire lifecycle of Retail Assets collections, from initial engagement to successful closure. Your expertise will drive process enhancements, ensure compliance, and foster collaborative relationships with internal and external stakeholders.
Your Key Focus Areas:
• Closure Process Optimization: Develop and implement efficient closure processes to minimize delinquencies
• Payment Partner Management: Foster strong relationships with payment partners to ensure smooth onboarding and resolution of issues
• Process Compliance: Ensure all collections activities comply with regulatory requirements and company policies
• Team Leadership: Lead a team of collections specialists to achieve business objectives and maintain high standards of quality and customer service
You will bring 5-10 years of relevant experience in collections operations, with a strong track record of driving process improvements and achieving business objectives.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Leader - Field Collections position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
