Job Description
Full job description
Join Artisan Direct Commerce - One of the Fastest-Growing Businesses in Australasia
We are a dynamic, high-growth business delivering 60+ major consumer events each year across Australia and New Zealand. Our scale, pace, and ambition continue to accelerate. To support this growth, we are seeking a highly organised and proactive Operations & Logistics Coordinator to support the planning and execution of our national event operations.
This is an ideal role for someone who thrives on organisation, logistics, and problem-solving, enjoys working behind the scenes to keep events running seamlessly, and is excited by the energy of a fast-paced, hands-on event environment.
Who We Are
Our founding brand, Kiwi Artisan, has scaled rapidly across three continents and is recognised as Australia’s fastest-growing speciality goods company. We exist to champion the very best of New Zealand and Australia’s local producers, makers, and innovators — connecting communities through authentic, premium artisan products and experiences.
From handcrafted goods to distinctive regional offerings, our brands come to life through home and lifestyle shows, markets, and large-scale national events. What began as a small Covid-era startup has evolved into a high-growth group of companies with a bold vision for international expansion.
Our team is built on creativity, resilience, and genuine care — for our partners, our customers, and each other. We believe in doing things properly, with strong systems, seamless delivery, and unforgettable experiences. Every event is an opportunity to celebrate craftsmanship, local talent, and meaningful connection.
Purpose of the Role
The Operations & Logistics Coordinator is responsible for the planning, coordination, and execution of freight, logistics, consumables ordering, and organisational systems that support ARTISAN DC (Artisan Direct Commerce) exhibition and event operations across Australia and New Zealand.
This role ensures that stock, consumables, equipment, people, and timelines are aligned so events are prepared efficiently and teams are fully supported — both operationally and commercially. It requires exceptional attention to detail, strong organisational skills, and the ability to manage multiple priorities in a fast-paced event environment.
Key Responsibilities
Freight & Logistics Coordination
Plan, book, and track freight movements for stock, equipment, and exhibition materials
Coordinate delivery and collection schedules to meet event timelines
Liaise with freight providers, venues, and internal teams to ensure smooth logistics
Monitor freight costs and identify efficiency improvements
Troubleshoot delays, damages, or logistical issues calmly and effectively
Maintain accurate freight documentation, manifests, and stock movement records
Consumables & Stock Ordering
Forecast, order, and manage consumable supplies required for events and operations
Maintain accurate records of usage and reorder points
Coordinate timely delivery of consumables to events, warehouses, or team locations
Work closely with suppliers to ensure quality, availability, and cost control
Reduce shortages, over-ordering, and waste through proactive planning
Event Preparation & Organisation
Create and manage detailed event preparation timelines and checklists
Coordinate stock levels, equipment needs, and stand requirements for each event
Ensure all event kits are prepared, packed, and dispatched accurately
Support stand setup and pack-down planning to optimise on-site efficiency
Maintain organised systems for event assets, inventory, and documentation
Marketing & Brand Support
Support Marketing and Brand teams with event-related materials and logistics
Coordinate ordering, storage, and dispatch of marketing collateral and promotional items
Ensure marketing materials are current, available, and presented correctly at events
Assist with signage, samples, giveaways, and basic event marketing coordination
Capture feedback from events to support marketing improvements and campaigns
Operational Support & Systems
Support Event Managers with planning, scheduling, and operational coordination
Maintain clear communication across logistics, marketing, events, and on-site teams
Assist in developing and improving organisational systems and workflows
Ensure compliance with safety, handling, and operational standards
Provide hands-on problem-solving support both on-site and behind the scenes
Culture, Care & Communication
Uphold ARTISAN DC’s “We Look After Each Other” ethos through reliable teamwork
Communicate clearly, calmly, and proactively with all stakeholders
Support team wellbeing by ensuring events are well-organised and pressure is minimised
Escalate issues appropriately with a solutions-focused mindset
Reporting & Continuous Improvement
Provide post-event feedback on freight performance, consumables, and logistics outcomes
Track usage, costs, and inefficiencies to inform future planning
Identify recurring issues and contribute ideas for process improvement
Skills, Experience & Attributes
Experience in logistics, freight coordination, operations, event support, or supply chain roles
Strong organisational, planning, and time-management skills
Experience with ordering, inventory control, or supplier coordination
Ability to manage multiple timelines and priorities simultaneously
Clear, confident communicator with internal teams and external partners
Calm, proactive, and solutions-focused under pressure
Comfortable working in hands-on, fast-paced event environments
Flexibility for travel, weekend work, and multi-day events
Work Environment
National travel across Australia and New Zealand
Combination of planning-based work and on-site event support
Fast-paced, collaborative, and high-energy team culture
Training, systems support, and operational mentorship provided
If you’re ready to bring energy, structure, and excellence to a rapidly growing operation, we want to hear from you.
Job Type: Full-time
Pay: $80,000.00 – $100,000.00 per year
Benefits:
Employee discount
Work Location: Hybrid remote in Sydney NSW 2000
Join Artisan Direct Commerce - One of the Fastest-Growing Businesses in Australasia
We are a dynamic, high-growth business delivering 60+ major consumer events each year across Australia and New Zealand. Our scale, pace, and ambition continue to accelerate. To support this growth, we are seeking a highly organised and proactive Operations & Logistics Coordinator to support the planning and execution of our national event operations.
This is an ideal role for someone who thrives on organisation, logistics, and problem-solving, enjoys working behind the scenes to keep events running seamlessly, and is excited by the energy of a fast-paced, hands-on event environment.
Who We Are
Our founding brand, Kiwi Artisan, has scaled rapidly across three continents and is recognised as Australia’s fastest-growing speciality goods company. We exist to champion the very best of New Zealand and Australia’s local producers, makers, and innovators — connecting communities through authentic, premium artisan products and experiences.
From handcrafted goods to distinctive regional offerings, our brands come to life through home and lifestyle shows, markets, and large-scale national events. What began as a small Covid-era startup has evolved into a high-growth group of companies with a bold vision for international expansion.
Our team is built on creativity, resilience, and genuine care — for our partners, our customers, and each other. We believe in doing things properly, with strong systems, seamless delivery, and unforgettable experiences. Every event is an opportunity to celebrate craftsmanship, local talent, and meaningful connection.
Purpose of the Role
The Operations & Logistics Coordinator is responsible for the planning, coordination, and execution of freight, logistics, consumables ordering, and organisational systems that support ARTISAN DC (Artisan Direct Commerce) exhibition and event operations across Australia and New Zealand.
This role ensures that stock, consumables, equipment, people, and timelines are aligned so events are prepared efficiently and teams are fully supported — both operationally and commercially. It requires exceptional attention to detail, strong organisational skills, and the ability to manage multiple priorities in a fast-paced event environment.
Key Responsibilities
Freight & Logistics Coordination
Plan, book, and track freight movements for stock, equipment, and exhibition materials
Coordinate delivery and collection schedules to meet event timelines
Liaise with freight providers, venues, and internal teams to ensure smooth logistics
Monitor freight costs and identify efficiency improvements
Troubleshoot delays, damages, or logistical issues calmly and effectively
Maintain accurate freight documentation, manifests, and stock movement records
Consumables & Stock Ordering
Forecast, order, and manage consumable supplies required for events and operations
Maintain accurate records of usage and reorder points
Coordinate timely delivery of consumables to events, warehouses, or team locations
Work closely with suppliers to ensure quality, availability, and cost control
Reduce shortages, over-ordering, and waste through proactive planning
Event Preparation & Organisation
Create and manage detailed event preparation timelines and checklists
Coordinate stock levels, equipment needs, and stand requirements for each event
Ensure all event kits are prepared, packed, and dispatched accurately
Support stand setup and pack-down planning to optimise on-site efficiency
Maintain organised systems for event assets, inventory, and documentation
Marketing & Brand Support
Support Marketing and Brand teams with event-related materials and logistics
Coordinate ordering, storage, and dispatch of marketing collateral and promotional items
Ensure marketing materials are current, available, and presented correctly at events
Assist with signage, samples, giveaways, and basic event marketing coordination
Capture feedback from events to support marketing improvements and campaigns
Operational Support & Systems
Support Event Managers with planning, scheduling, and operational coordination
Maintain clear communication across logistics, marketing, events, and on-site teams
Assist in developing and improving organisational systems and workflows
Ensure compliance with safety, handling, and operational standards
Provide hands-on problem-solving support both on-site and behind the scenes
Culture, Care & Communication
Uphold ARTISAN DC’s “We Look After Each Other” ethos through reliable teamwork
Communicate clearly, calmly, and proactively with all stakeholders
Support team wellbeing by ensuring events are well-organised and pressure is minimised
Escalate issues appropriately with a solutions-focused mindset
Reporting & Continuous Improvement
Provide post-event feedback on freight performance, consumables, and logistics outcomes
Track usage, costs, and inefficiencies to inform future planning
Identify recurring issues and contribute ideas for process improvement
Skills, Experience & Attributes
Experience in logistics, freight coordination, operations, event support, or supply chain roles
Strong organisational, planning, and time-management skills
Experience with ordering, inventory control, or supplier coordination
Ability to manage multiple timelines and priorities simultaneously
Clear, confident communicator with internal teams and external partners
Calm, proactive, and solutions-focused under pressure
Comfortable working in hands-on, fast-paced event environments
Flexibility for travel, weekend work, and multi-day events
Work Environment
National travel across Australia and New Zealand
Combination of planning-based work and on-site event support
Fast-paced, collaborative, and high-energy team culture
Training, systems support, and operational mentorship provided
If you’re ready to bring energy, structure, and excellence to a rapidly growing operation, we want to hear from you.
Job Type: Full-time
Pay: $80,000.00 – $100,000.00 per year
Benefits:
Employee discount
Work Location: Hybrid remote in Sydney NSW 2000
💡 Quick Summary
Seeking a career-building opportunity? The Operations & Logistics Coordinator position is now open for candidates interested in the MIS Executive sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
