Job Description
Full job description
At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.
Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica.
About us:
What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.
Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.
What you’ll do:
We’re seeking an Operations Manager to lead the day-to-day operations at our Melbourne Distribution Centre and drive the successful execution of our Wholesale Strategy.
In this pivotal leadership role, you’ll oversee Inbound, Order Fulfilment, Replenishment and Despatch operations, ensuring safety, service excellence, financial performance, and team capability across a large, diverse workforce operating six days a week.
You’ll champion continuous improvement, optimise operational performance, and build strong relationships with internal and external stakeholders to deliver outstanding outcomes for our pharmacy partners, Priceline network, and broader Wesfarmers Health business.
Key responsibilities include, but are not limited to:
Lead and coach a large operational team, fostering a culture of safety, wellbeing, and high performance
Plan and manage daily operations to meet safety, service, financial and people targets
Drive hazard identification, risk control, and compliance with all safety systems and audit requirements
Build capability, manage performance, and support succession planning across the site
Ensure operational excellence through customer focused processes, continuous improvement, and effective issue resolution
Monitor and improve productivity, service KPIs, forecast accuracy and DIFOT performance
Manage commercial outcomes including budgeting, resource planning and cost control
Support and champion change initiatives, Lean practices, and continuous improvement programs
Collaborate with internal teams, external partners, unions, suppliers and transport providers
What you’ll bring:
Extensive experience in Supply Chain, with at least 5 years in leadership roles
Proven experience managing large operational teams in fast paced environments
Strong people leadership, coaching capability and performance management experience
Demonstrated ability to make sound decisions and drive operational outcomes
Experience in optimisation, change management and continuous improvement
High level understanding of warehouse systems and IT platforms
Strong communication skills with the ability to influence at all levels
Customer focused mindset and ability to build strong working relationships
High attention to detail, strong time management and the ability to work autonomously
Emotional intelligence, resilience, and a commitment to team development
Why us?
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics
Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
Novated leasing options
Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
Aboriginal and Torres Strait Islander Applicants
Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.
As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
Return
At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.
Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica.
About us:
What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.
Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.
What you’ll do:
We’re seeking an Operations Manager to lead the day-to-day operations at our Melbourne Distribution Centre and drive the successful execution of our Wholesale Strategy.
In this pivotal leadership role, you’ll oversee Inbound, Order Fulfilment, Replenishment and Despatch operations, ensuring safety, service excellence, financial performance, and team capability across a large, diverse workforce operating six days a week.
You’ll champion continuous improvement, optimise operational performance, and build strong relationships with internal and external stakeholders to deliver outstanding outcomes for our pharmacy partners, Priceline network, and broader Wesfarmers Health business.
Key responsibilities include, but are not limited to:
Lead and coach a large operational team, fostering a culture of safety, wellbeing, and high performance
Plan and manage daily operations to meet safety, service, financial and people targets
Drive hazard identification, risk control, and compliance with all safety systems and audit requirements
Build capability, manage performance, and support succession planning across the site
Ensure operational excellence through customer focused processes, continuous improvement, and effective issue resolution
Monitor and improve productivity, service KPIs, forecast accuracy and DIFOT performance
Manage commercial outcomes including budgeting, resource planning and cost control
Support and champion change initiatives, Lean practices, and continuous improvement programs
Collaborate with internal teams, external partners, unions, suppliers and transport providers
What you’ll bring:
Extensive experience in Supply Chain, with at least 5 years in leadership roles
Proven experience managing large operational teams in fast paced environments
Strong people leadership, coaching capability and performance management experience
Demonstrated ability to make sound decisions and drive operational outcomes
Experience in optimisation, change management and continuous improvement
High level understanding of warehouse systems and IT platforms
Strong communication skills with the ability to influence at all levels
Customer focused mindset and ability to build strong working relationships
High attention to detail, strong time management and the ability to work autonomously
Emotional intelligence, resilience, and a commitment to team development
Why us?
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics
Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
Novated leasing options
Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
Aboriginal and Torres Strait Islander Applicants
Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.
As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
Return
💡 Quick Summary
Seeking a career-building opportunity? The Operations Manager position is now open for candidates interested in the Retail & Wholesale sector. This role in Abattoir offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
