Job Description
Aliens Tattoo is India’s most influential culture-led tattoo and art brand, and a category creator in how tattooing is experienced, respected, and scaled.
Founded with the belief that tattooing is not just a service but a transformational art form, Aliens Tattoo has grown into a multi-city ecosystem spanning premium tattoo studios, education, digital products, and community-driven platforms.
Today:
- We are valued at ₹350+ Cr
- We operate across multiple cities in India
- We are powered by 160+ artists, creatives, technologists, and operators
- We lead the conversation at the intersection of art, culture, self-expression, and business
Aliens Tattoo didn’t follow a category — we built one.
From studio design and hygiene standards to storytelling, education, and community, we’ve consistently raised the bar for what tattooing can mean in up-to-date India.
Role Overview
We are looking for an Operations Manager who can own and run the day-to-day operations at Aliens Tattoo Art school. This role is responsible for ensuring smooth academic delivery, student experience, faculty coordination, infrastructure readiness, and process discipline across batches.
This is a hands-on role, not a desk-only admin position.
Key Responsibilities
Academic & Batch Operations
- Plan, schedule, and manage daily classes, batches, and faculty allocation
- Ensure timely start/end of sessions, adherence to curriculum and schedules
- Coordinate with mentors to ensure consistent teaching quality
- Handle batch changes, rescheduling, substitutions, and contingencies
Student Experience & Discipline
- Own the end-to-end student journey from onboarding to course completion
- Ensure discipline, attendance tracking, and class decorum
- Handle student escalations, concerns, and grievances professionally
- Work closely with counseling / sales teams to ensure smooth handovers
Faculty & Internal Coordination
- Act as the single point of coordination between:
- Mentors
- Sales / Counseling
- Marketing
- Admin & Finance
- Ensure mentors follow:
- Timelines
- Evaluation processes
- Reporting standards
Process & SOP Management
- Create, document, and improve SOPs for academic and operational workflows
- Ensure processes are followed consistently across batches
- Track daily / weekly operational KPIs
- Identify bottlenecks and solve them proactively
Infrastructure & Resource Management
- Ensure classrooms, equipment, tools, and supplies are ready before sessions
- Coordinate maintenance, inventory, and vendor requirements
- Ensure safety, hygiene, and compliance standards are met
Reporting & Ownership
- Maintain daily / weekly operational dashboards:
- Batch status
- Attendance
- Mentor utilization
- Student issues
- Share structured reports with leadership
- Take ownership of operational outcomes, not just tasks
Key Skills & Competencies
- Strong execution and follow-through
- High ownership mindset
- Ability to manage people, processes, and pressure
- Excellent coordination and communication skills
- Comfortable handling students, mentors, and parents
- Process-oriented, structured thinker
- Calm under chaos
Preferred Background:-
- Education institutes
- Coaching centers
- Skill-based training academies
- EdTech offline centers
Has managed:
- Multiple batches
- Faculty schedules
- Student operations
Founded with the belief that tattooing is not just a service but a transformational art form, Aliens Tattoo has grown into a multi-city ecosystem spanning premium tattoo studios, education, digital products, and community-driven platforms.
Today:
- We are valued at ₹350+ Cr
- We operate across multiple cities in India
- We are powered by 160+ artists, creatives, technologists, and operators
- We lead the conversation at the intersection of art, culture, self-expression, and business
Aliens Tattoo didn’t follow a category — we built one.
From studio design and hygiene standards to storytelling, education, and community, we’ve consistently raised the bar for what tattooing can mean in up-to-date India.
Role Overview
We are looking for an Operations Manager who can own and run the day-to-day operations at Aliens Tattoo Art school. This role is responsible for ensuring smooth academic delivery, student experience, faculty coordination, infrastructure readiness, and process discipline across batches.
This is a hands-on role, not a desk-only admin position.
Key Responsibilities
Academic & Batch Operations
- Plan, schedule, and manage daily classes, batches, and faculty allocation
- Ensure timely start/end of sessions, adherence to curriculum and schedules
- Coordinate with mentors to ensure consistent teaching quality
- Handle batch changes, rescheduling, substitutions, and contingencies
Student Experience & Discipline
- Own the end-to-end student journey from onboarding to course completion
- Ensure discipline, attendance tracking, and class decorum
- Handle student escalations, concerns, and grievances professionally
- Work closely with counseling / sales teams to ensure smooth handovers
Faculty & Internal Coordination
- Act as the single point of coordination between:
- Mentors
- Sales / Counseling
- Marketing
- Admin & Finance
- Ensure mentors follow:
- Timelines
- Evaluation processes
- Reporting standards
Process & SOP Management
- Create, document, and improve SOPs for academic and operational workflows
- Ensure processes are followed consistently across batches
- Track daily / weekly operational KPIs
- Identify bottlenecks and solve them proactively
Infrastructure & Resource Management
- Ensure classrooms, equipment, tools, and supplies are ready before sessions
- Coordinate maintenance, inventory, and vendor requirements
- Ensure safety, hygiene, and compliance standards are met
Reporting & Ownership
- Maintain daily / weekly operational dashboards:
- Batch status
- Attendance
- Mentor utilization
- Student issues
- Share structured reports with leadership
- Take ownership of operational outcomes, not just tasks
Key Skills & Competencies
- Strong execution and follow-through
- High ownership mindset
- Ability to manage people, processes, and pressure
- Excellent coordination and communication skills
- Comfortable handling students, mentors, and parents
- Process-oriented, structured thinker
- Calm under chaos
Preferred Background:-
- Education institutes
- Coaching centers
- Skill-based training academies
- EdTech offline centers
Has managed:
- Multiple batches
- Faculty schedules
- Student operations
💡 Quick Summary
Seeking a career-building opportunity? The Operations Manager – Education (School) (Ludhiana) position is now open for candidates interested in the Education Jobs sector. This role in Ludhiana offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.