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Acton ACT
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Operations Manager Events and Ceremonies
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Australian War Memorial
Ongoing - Full Time - EL1
$121,755 to $132,713
Campbell, ACT
The Role
This position is one of two Operations Managers who support the Senior Manager in the oversight of the Events and Ceremonies team; and their coordination and delivery of the Memorial annual commemorative program, events and official visits. With a high level of initiative and sound judgment, the Operations Manager oversees the daily operations of their allocated team and supports them in the delivery of their allocated projects, visits and tasks, in addition to training and development. Responsible for records management, procurement, contractor documentation and support in the development of operational documentation, procedures and policies. The role is required to provide detailed technical advice in relation to event and ceremonial projects and assist in strategic planning and effective risk assessment and management.
Highly organised and a sound planner, the Operations Manager will work collaboratively on the high-level coordination and management of major projects such as Anzac Day and Remembrance Day; and to deliver the work program as outlined, while keeping the Senior Manager informed of their status and that of their team. This position is required to work outside core business hours, on weekends, public and school holidays as needed.
There is a requirement for working outdoors and to undertake manual handling.
The Team
The Events and Ceremonies team are responsible for the coordination and delivery of the Memorial’s commemorative program, including the annual Anzac Day and Remembrance Day national commemorations, minor ceremonies, corporate events and launches; and official visits. Members of the team are allocated minor events on an individual project basis, while also being assigned a role working with the whole team on the larger national projects. The team work onsite at the Memorial and collaborate with each other, as well as teams across the organisation to ensure the commemorative program is delivered to the high standard for which we are renowned.
Core Responsibilities
Project coordination and leadership:
Coordinate the delivery of projects, events and VIP visits, ensuring timely and high-quality execution
Establish and manage timeframes, deadlines, and milestones for project delivery
Coordinate assigned official visits to the Memorial by foreign Heads of State, Government and senior international dignitaries
Work collaboratively with the second EL1 Operations Manager and ensure team effectiveness and cohesion
Report to the Senior Manager on project progress
Team management and development:
Assist in the recruitment and management of allocated team members, supervising their daily duties and assigned projects
Provide mentorship, support, and professional development opportunities to team members, building team capability and fostering a collaborative and growth-oriented work environment
Risk and financial management:
Contribute to the development of comprehensive Risk Management Plans for various projects, and ensure relevant mitigations are in place
Manage and report on project budgets, ensuring accuracy and compliance with financial requirements
Contribute to the overall team budget management, reviewing and optimising financial processes for improved efficiency and accuracy
Manage contracts with suppliers, ensuring compliance and the delivery of high-quality services and products
Process improvement and documentation:
Create, implement, and review standardised processes and documentation to enhance operational efficiency and consistency
Prepare and submit applications for Government, Authority and Defence approvals
Stakeholder engagement and liaison:
Establish and maintain productive working relationships with both internal and external stakeholders, contractors and third party agencies
Provide clear and concise guidance relating to ceremonial formats, protocols and technical specifications as required
Represent the Memorial and the Events and Ceremonies team as required
Position Eligibility
Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants external to AWM that are offered employment will be required to successfully undergo a National Police Check, even if they currently hold a security clearance. The check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
Mandatory Requirements
Ability to obtain and maintain a Negative Vetting Level 1 security clearance
Contact Information
For specific questions relating to this job vacancy, please contact: Lisa Warr, (02) 6243 4259, [email protected]
For questions relating to the online lodgement of your application, please email the Recruitment team via [email protected]
Closing Date
Applications close at 11:30pm, Wednesday, 15 April 2026
For more details about the position and how to apply, please view the Job Information Pack.
Notes
A merit pool of suitable applicants may be created to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
Successful applicants engaged into the APS will be subject to a probation period.
The Memorial is committed to workplace diversity and maintains an environment that values the contribution of people from different backgrounds and experiences. The Memorial welcomes applications from Aboriginal and Torres Strait Islander people, veterans, mature age people, people from diverse backgrounds, and people with a disability.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Last 24 hours
filter
Pay
filter
Remote
Job Type
filter
Education level
filter
jobs in Acton ACT
0 jobs - since yesterday
Library Reading Rooms
National Library of Australia
Canberra ACT
Adviser - WH&S
Australia Red Cross
Canberra ACT
Annual leave
Employee assistance program
Salary packaging
Executive Assistant | Full-time Permanent
Canberra Health Services
Canberra ACT
Salary packaging
Care Coordinator (Out of Hospital Care) – Canberra
Community Services #1
Canberra ACT
Salary packaging
Plastics Outpatient Team Leader | Full-time Permanent
Canberra Health Services
Canberra ACT
Salary packaging
Corporate Receptionist
JLL
Canberra ACT
View similar jobs with this employer
Workplace Coordinator
JLL
Canberra ACT
View similar jobs with this employer
General Manager - Canberra Centre
QIC Limited
Canberra ACT
Professional Services Public Sector Presales Cloud Architect, AWS Professional Services ANZ
Amazon Web Services Australia Pty Ltd
Canberra ACT
Executive Assistant and Communications Officer | Full-time Permanent
Education
Canberra ACT
Director of Clinical Services (Part-time)
Karralika Programs
Canberra ACT
Annual leave
Employee assistance program
Salary packaging
Strategic Program Reporting Analyst
Airservices Australia
Canberra ACT
Head of Network Strategy, ANZ
Often responds within 3 days
Gridsight
Canberra ACT 2601
Seeking Nannies and Babysitters in Canberra
Little Lovelies Nanny & Babysitting Agency
Canberra ACT
Motorcycle Delivery Driver
Australia Post
Mitchell ACT
View similar jobs with this employer
Casual Sales Assistant | BRAS N THINGS | Canberra Centre
Bras N Things
Canberra ACT
Referral program
Insurance services
Employee assistance program
Case Manager – ACT Solaris Program – Full-time (Contract)
Karralika Programs
Canberra ACT
Salary packaging
On-site parking
Manager - Fraud, Control & Assurance
Australian Government
Canberra ACT
Trenery - Part Time Sales Consultant - David Jones Canberra - ACT
Country Road Group
Canberra ACT
Employee discount
ACMA - Delivery Manager, EL1
Australian Communications and Media Authority
Canberra ACT
Residential Support Worker
Stride
Garran ACT 2605
Salary packaging
Junior Service Delivery Manager
BAE Systems
Canberra ACT 2601
View similar jobs with this employer
Reddy Express Dickson - Customer Service Representative
OTR Group
Dickson ACT 2602
Operations Manager Events and Ceremonies
Australian War Memorial
Campbell ACT
Sales Assistant
Anaconda
Fyshwick ACT
People also searched:
Employers: Post a Job
Australian War Memorial
Ongoing - Full Time - EL1
$121,755 to $132,713
Campbell, ACT
The Role
This position is one of two Operations Managers who support the Senior Manager in the oversight of the Events and Ceremonies team; and their coordination and delivery of the Memorial annual commemorative program, events and official visits. With a high level of initiative and sound judgment, the Operations Manager oversees the daily operations of their allocated team and supports them in the delivery of their allocated projects, visits and tasks, in addition to training and development. Responsible for records management, procurement, contractor documentation and support in the development of operational documentation, procedures and policies. The role is required to provide detailed technical advice in relation to event and ceremonial projects and assist in strategic planning and effective risk assessment and management.
Highly organised and a sound planner, the Operations Manager will work collaboratively on the high-level coordination and management of major projects such as Anzac Day and Remembrance Day; and to deliver the work program as outlined, while keeping the Senior Manager informed of their status and that of their team. This position is required to work outside core business hours, on weekends, public and school holidays as needed.
There is a requirement for working outdoors and to undertake manual handling.
The Team
The Events and Ceremonies team are responsible for the coordination and delivery of the Memorial’s commemorative program, including the annual Anzac Day and Remembrance Day national commemorations, minor ceremonies, corporate events and launches; and official visits. Members of the team are allocated minor events on an individual project basis, while also being assigned a role working with the whole team on the larger national projects. The team work onsite at the Memorial and collaborate with each other, as well as teams across the organisation to ensure the commemorative program is delivered to the high standard for which we are renowned.
Core Responsibilities
Project coordination and leadership:
Coordinate the delivery of projects, events and VIP visits, ensuring timely and high-quality execution
Establish and manage timeframes, deadlines, and milestones for project delivery
Coordinate assigned official visits to the Memorial by foreign Heads of State, Government and senior international dignitaries
Work collaboratively with the second EL1 Operations Manager and ensure team effectiveness and cohesion
Report to the Senior Manager on project progress
Team management and development:
Assist in the recruitment and management of allocated team members, supervising their daily duties and assigned projects
Provide mentorship, support, and professional development opportunities to team members, building team capability and fostering a collaborative and growth-oriented work environment
Risk and financial management:
Contribute to the development of comprehensive Risk Management Plans for various projects, and ensure relevant mitigations are in place
Manage and report on project budgets, ensuring accuracy and compliance with financial requirements
Contribute to the overall team budget management, reviewing and optimising financial processes for improved efficiency and accuracy
Manage contracts with suppliers, ensuring compliance and the delivery of high-quality services and products
Process improvement and documentation:
Create, implement, and review standardised processes and documentation to enhance operational efficiency and consistency
Prepare and submit applications for Government, Authority and Defence approvals
Stakeholder engagement and liaison:
Establish and maintain productive working relationships with both internal and external stakeholders, contractors and third party agencies
Provide clear and concise guidance relating to ceremonial formats, protocols and technical specifications as required
Represent the Memorial and the Events and Ceremonies team as required
Position Eligibility
Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants external to AWM that are offered employment will be required to successfully undergo a National Police Check, even if they currently hold a security clearance. The check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
Mandatory Requirements
Ability to obtain and maintain a Negative Vetting Level 1 security clearance
Contact Information
For specific questions relating to this job vacancy, please contact: Lisa Warr, (02) 6243 4259, [email protected]
For questions relating to the online lodgement of your application, please email the Recruitment team via [email protected]
Closing Date
Applications close at 11:30pm, Wednesday, 15 April 2026
For more details about the position and how to apply, please view the Job Information Pack.
Notes
A merit pool of suitable applicants may be created to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.
Successful applicants engaged into the APS will be subject to a probation period.
The Memorial is committed to workplace diversity and maintains an environment that values the contribution of people from different backgrounds and experiences. The Memorial welcomes applications from Aboriginal and Torres Strait Islander people, veterans, mature age people, people from diverse backgrounds, and people with a disability.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Manager Events and Ceremonies position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
