Job Description
Required : Operations manager/ senior ops manager for domestic BPO
Bangalore location
Process : outbound sales health insurance renewal
Background required - health insurance
Offer salary 10 to 12 Lpa
Immediate joiner
QUALIFICATIONS : UG/ Graduate
EXPERIENCE : 4-5 yrs in a BPO and 2-3 yrs in health insurance renewal
RESPONSIBILITIES : As an Operations Manager (BPO), you will lead a team to ensure smooth operational processes, promote a positive work environment, and consistently meet client expectations. You will be expected to enhance productivity, manage resources, and drive continuous improvement in our BPO unit.
Key Roles and Responsibilities:
• Operational Strategy and Planning:Develop and implement operational plans, policies, and procedures to ensure smooth and efficient BPO services.
• Team Leadership and Management:Manage and motivate the operations team, including recruitment, training, and performance evaluation.
• Client Relationship Management:Act as the primary point of contact for clients, ensuring clear communication and addressing any issues or concerns.
• Performance Monitoring and Analysis:Track key performance indicators (KPIs) and other relevant metrics to monitor service quality and identify areas for improvement.
• Process Optimization:Identify and implement process improvements to enhance efficiency, reduce costs, and improve overall service delivery.
TEAM HR
Vision Tech
shweta.visiontech@gmail.com
8368XXXXXX+
• Job Type: Full-time
Pay: ₹1,000,000.00 - ₹1,100,000.00 per year
Benefits:
• Provident Fund
Schedule:
• Day shift
Work Location: In person
Speak with the employer
++1 8XXXXXX+
Bangalore location
Process : outbound sales health insurance renewal
Background required - health insurance
Offer salary 10 to 12 Lpa
Immediate joiner
QUALIFICATIONS : UG/ Graduate
EXPERIENCE : 4-5 yrs in a BPO and 2-3 yrs in health insurance renewal
RESPONSIBILITIES : As an Operations Manager (BPO), you will lead a team to ensure smooth operational processes, promote a positive work environment, and consistently meet client expectations. You will be expected to enhance productivity, manage resources, and drive continuous improvement in our BPO unit.
Key Roles and Responsibilities:
• Operational Strategy and Planning:Develop and implement operational plans, policies, and procedures to ensure smooth and efficient BPO services.
• Team Leadership and Management:Manage and motivate the operations team, including recruitment, training, and performance evaluation.
• Client Relationship Management:Act as the primary point of contact for clients, ensuring clear communication and addressing any issues or concerns.
• Performance Monitoring and Analysis:Track key performance indicators (KPIs) and other relevant metrics to monitor service quality and identify areas for improvement.
• Process Optimization:Identify and implement process improvements to enhance efficiency, reduce costs, and improve overall service delivery.
TEAM HR
Vision Tech
shweta.visiontech@gmail.com
8368XXXXXX+
• Job Type: Full-time
Pay: ₹1,000,000.00 - ₹1,100,000.00 per year
Benefits:
• Provident Fund
Schedule:
• Day shift
Work Location: In person
Speak with the employer
++1 8XXXXXX+
💡 Quick Summary
Seeking a career-building opportunity? The Operations manager for BPO IN BANGLORE (Health Insurance experience must) position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.