Operations Manager

Location

1304 Britannia Road East, Mississauga, ON

Benefits

Pulled from the full job description

Profit sharing

Paid time off

Store discount

On-site parking

Full job description

Operations Manager

Mississauga, ON

Full-Time

Baklawa King Inc – Middle Eastern Pastry Specialists

About Us

Baklawa King is Canada’s premier destination for authentic Middle Eastern sweets. We specialize in handcrafted baklawa and pastries made fresh daily using premium ingredients like California pistachios and Jordanian walnuts. As we expand, we’re looking for an skilled Operations Manager to lead our growing team and ensure smooth, high-quality operations across all locations.

What You’ll Do

Oversee daily operations of retail stores, cafés, and production facilities

Manage inventory, procurement, and supplier relationships

Implement and ensure compliance with food safety and quality standards (HACCP)

Lead, train, and support staff across multiple locations

Monitor KPIs and implement process improvements

Coordinate logistics for local and North American deliveries

Support new store openings and expansion initiatives

Execute company-wide marketing plans and collaborate with customer service teams

What We’re Looking For

5+ years of experience in operations management overseeing multiple locations in the food service industry or franchise environment

Must be proficient in both English and Arabic

Strong leadership and team-building skills

Excellent organizational and problem-solving abilities

Knowledge of food safety regulations and quality control (HACCP)

Experience with inventory and POS systems

Passion for high-quality food and cultural authenticity

What We Offer

Competitive salary + performance-based bonuses. Salary commensurate with experience and qualifications

Career growth opportunities in a fast-growing business

Supportive and passionate team environment

Employee discounts on our delicious pastries

How to Apply

Submit your resume and a brief cover letter through Indeed or email Baklawakinginvoices@gmail.com with the subject line: Operations Manager Application.

Job Type: Full-time

Pay: $60,000.00-$80,000.00 per year

Benefits:

On-site parking

Paid time off

Profit sharing

Store discount

Work Location: In person