Job Description
General Information
Country/Region
New Zealand
Province/City
Northland
Hiring Entity
Rosewood Kauri Cliffs
Department
Executive Office
Job Type
Full-time Permanent
Job Description
Rosewood Kauri Cliffs, a luxury hotel in the Bay of Islands where you can discover the beauty of panoramic views across the untouched coastline and deep blue ocean.
Sophisticated and elegant, Rosewood Kauri Cliffs glows in morning light as the sun rises to reveal panoramic views across the Pacific. Resting on an unspoiled coastline where high cliffs nestle into three pristine private beaches, you can have a true New Zealand experience in beautiful Northland.
A rare leadership opportunity has become available in our Ultra Luxury hotel. Reporting to the Director of Operations (DOO) you will assume the position of second in command of all hotel Operations and full responsibility in the DOO’s absence.
This is a key position that would suit an EAM with a Rooms or F&B background. The successful candidate will need to have extensive hospitality experience, a strong focus on excellence, plenty of enthusiasm and a flexible approach. The right applicant must be self motivated, a team player and able to work well in a high-pressure environment.
The role involves:
Management and training of operations’ teams
Ensuring the ultimate guest experience, through a genuinely warm and personalised service
Inspiring the highest standards through all core departments of the hotel
Effective financial and manning management
Coaching HoDs and other managers
Managing logistics and communications around groups and events, ensuring a seamless outcome
About you:
The successful candidate must be passionate, well presented, possess strong communication skills (verbal and written) and most importantly, will go above and beyond the call of duty to deliver a true luxury experience for our guests.
Additionally, you will have:
A passion for service delivery and hospitality
Previous (minimum 4 years) senior level experience in 5 Star Luxury Hotels and or Boutique Lodges
Exceptional Food & Beverage and or Front Office knowledge
A commitment to high standards and quality
A hardworking and co-operative manner
Excellent management ability and communication skills
Ability to drive a team and foster team-work
A developmental and coaching approach
Understanding of housekeeping & maintenance procedures
Administrative management experience, including strong financial acumen
A high level of attention to detail and exceptional organisation skills
An awareness of developments within the food & lodge industries as well as international trends in hospitality
We are also looking for a candidate with the following attributes:
A high degree of professionalism
A natural relationship builder
Passionate about attention to detail, which is critical in delivering luxury experiences
Highly self-motivated
Assumes ownership for their role
Comfortable and calm working under pressure
Core to the success of the individual in this role is that their personal values are aligned with those of Rosewood Hotels’: Ownership, Passion, Transparency, Innovation and Collaboration.
What we offer:
At Rosewood Kauri Cliffs we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career
We offer a remuneration package, access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners and up to 12 free nights at Rosewood properties globally.
Due to our beautiful remote location, you will need to have your own reliable transport, and a valid working visa or work rights to apply.
If you wish to apply for this role and have the attributes above, we'd love to hear from you.
About Us
Welcome to The Lodge at Kauri Cliffs, a luxury lodge in the Bay of Islands where you can discover the beauty of panoramic views across the untouched coastline and deep blue ocean.
Sophisticated and elegant, The Lodge at Kauri Cliffs glows in morning light as the sun rises to reveal panoramic views across the Pacific. Resting on an unspoilt coastline where high cliffs nestle into three pristine private beaches, Kauri Cliffs is experiential travel at its best.
Named the number one resort in Australia and New Zealand by Travel + Leisure, Kauri Cliffs is a leisure travellers dream. Activities abound with the David Harman-designed golf course, immersive local heritage tours, bountiful fishing, and bush walks, mountain biking, quad biking and spa sanctuary hidden within native forest.
Country/Region
New Zealand
Province/City
Northland
Hiring Entity
Rosewood Kauri Cliffs
Department
Executive Office
Job Type
Full-time Permanent
Job Description
Rosewood Kauri Cliffs, a luxury hotel in the Bay of Islands where you can discover the beauty of panoramic views across the untouched coastline and deep blue ocean.
Sophisticated and elegant, Rosewood Kauri Cliffs glows in morning light as the sun rises to reveal panoramic views across the Pacific. Resting on an unspoiled coastline where high cliffs nestle into three pristine private beaches, you can have a true New Zealand experience in beautiful Northland.
A rare leadership opportunity has become available in our Ultra Luxury hotel. Reporting to the Director of Operations (DOO) you will assume the position of second in command of all hotel Operations and full responsibility in the DOO’s absence.
This is a key position that would suit an EAM with a Rooms or F&B background. The successful candidate will need to have extensive hospitality experience, a strong focus on excellence, plenty of enthusiasm and a flexible approach. The right applicant must be self motivated, a team player and able to work well in a high-pressure environment.
The role involves:
Management and training of operations’ teams
Ensuring the ultimate guest experience, through a genuinely warm and personalised service
Inspiring the highest standards through all core departments of the hotel
Effective financial and manning management
Coaching HoDs and other managers
Managing logistics and communications around groups and events, ensuring a seamless outcome
About you:
The successful candidate must be passionate, well presented, possess strong communication skills (verbal and written) and most importantly, will go above and beyond the call of duty to deliver a true luxury experience for our guests.
Additionally, you will have:
A passion for service delivery and hospitality
Previous (minimum 4 years) senior level experience in 5 Star Luxury Hotels and or Boutique Lodges
Exceptional Food & Beverage and or Front Office knowledge
A commitment to high standards and quality
A hardworking and co-operative manner
Excellent management ability and communication skills
Ability to drive a team and foster team-work
A developmental and coaching approach
Understanding of housekeeping & maintenance procedures
Administrative management experience, including strong financial acumen
A high level of attention to detail and exceptional organisation skills
An awareness of developments within the food & lodge industries as well as international trends in hospitality
We are also looking for a candidate with the following attributes:
A high degree of professionalism
A natural relationship builder
Passionate about attention to detail, which is critical in delivering luxury experiences
Highly self-motivated
Assumes ownership for their role
Comfortable and calm working under pressure
Core to the success of the individual in this role is that their personal values are aligned with those of Rosewood Hotels’: Ownership, Passion, Transparency, Innovation and Collaboration.
What we offer:
At Rosewood Kauri Cliffs we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career
We offer a remuneration package, access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners and up to 12 free nights at Rosewood properties globally.
Due to our beautiful remote location, you will need to have your own reliable transport, and a valid working visa or work rights to apply.
If you wish to apply for this role and have the attributes above, we'd love to hear from you.
About Us
Welcome to The Lodge at Kauri Cliffs, a luxury lodge in the Bay of Islands where you can discover the beauty of panoramic views across the untouched coastline and deep blue ocean.
Sophisticated and elegant, The Lodge at Kauri Cliffs glows in morning light as the sun rises to reveal panoramic views across the Pacific. Resting on an unspoilt coastline where high cliffs nestle into three pristine private beaches, Kauri Cliffs is experiential travel at its best.
Named the number one resort in Australia and New Zealand by Travel + Leisure, Kauri Cliffs is a leisure travellers dream. Activities abound with the David Harman-designed golf course, immersive local heritage tours, bountiful fishing, and bush walks, mountain biking, quad biking and spa sanctuary hidden within native forest.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Manager position is now open for candidates interested in the Remote Jobs sector. This role in Whangarei offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
