Job Description
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Job type
Full-time
Full Job Description
Job Title
Senior Officer/Associate Operations Manager – Retail Asset Operations
Job Grade Range
Trainee
Department
Operations
CTC
As per company scale
Reporting To
Process Manager
Qualification
Graduates/Post graduates
Location
Thane
Job Description
The candidate is required to perform operational processing of all types of products in central operations hub
The candidate is required to perform transaction processing within the standard Turn Around Time (TAT) and 100% accurate results
The candidate would/may be required to do team management of 5-6 direct reports.
Key areas of Loan servicing are storage management, insurance, payments, repayments, loan servicing, reconciliation and quality assurance. All these stages are post the disbursal of a loan Booking on the system
Candidate would be required to perform daily processing on system basis prescribed guidelines and process checklist.
The candidate should have basic knowledge of loan lifecycle
The candidate should have basic knowledge to use MS Excel and MS PowerPoint.
The candidate would be required to co-ordinate with the local branches for resolution of discrepancies identified in the loan file.
The candidate would be required to co-ordinate with internal stake holders i.e. Product teams and Policy teams for new guidelines & process related to loan booking.
The candidate would be required to publish various MIS to the all stakeholders.
Desired Candidate profile
In the selection process, the following traits defining potential & other criteria play an important role.
Communication Skills
: Promotes a free and timely flow of high-quality information between self and others and across the organization. Encourages the open expression of ideas and opinions. Attentively and accurately listens to others.
Interpersonal & Team Management
: Establishes relationships and enhances the levels of cooperation, collaboration, and trust that exist between people, interacting with others personally, competently, and effectively. Establishes relationships inside and outside of the organization on opportunities to create value. Demonstrates and fosters a sense of urgency, a “can-do” spirit, a sense of optimism, ownership, and strong commitment to achieving goals and organizational success.
Agility
: Responds resourcefully, flexibly, and positively when faced with new challenges and demands. Willingly and effectively deals with the stress and complexities of various situations. Moves forward productively under conditions of change or uncertainty. Leverages fresh perspective, breakthrough ideas, and new paradigms to create value in the market.
Customer Orientation
: Is dedicated to meeting the expectations and requirements of internal and external customers. Acts with customers in mind. Establish and maintain effective relationships with customers and gain their trust and respect.
Execution
: Manages work and work performance, holding self accountable for effectively and efficiently completing work responsibilities.
Ambition & Drive
: Works to achieve results. Meets and exceeds goals, acts on opportunities to create value. Demonstrates and fosters a sense of urgency, a “can-do” spirit, a sense of optimism, ownership, and strong commitment to achieving goals and organizational success.
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Job activity
Posted today
IDFC FIRST Bank
💡 Quick Summary
Seeking a career-building opportunity? The Operations Officer|Retail Assets Operations position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
