Job Description
WHV'S welcome to apply!
06th November, 2026
You’ll play a key role in delivering premium service in a fast-paced, supportive New Business team.
The role:
This role is responsible for the processing of New Business applications and additional business for ClearView’s Life Insurance in accordance with Financial Services procedures and guidelines.
What you’ll be doing
End‑to‑end administration of New Business applications while in proposal/underwriting
Liaise with Underwriters
Respond to internal and customer queries (in writing and via telephone)
Meet all service standards and quality objectives
Follow up with external parties (e.g., medical professionals, internal teams) to obtain required further information for applications
Secondary Responsibilities
Create ad‑hoc reports or tasks from management when required
Build and maintain strong internal & external relationships
General office administration and filing as part of the broader team support environment
Key external relationships
Clients – policy owners & the insureds
UHG (United Health Group)
Medical Industry administration and professionals
Other administrative external parties – such as external file storage
Key Internal Relationship
Team colleagues
Manager, New Business
Underwriters
Distribution Team
Life Product Manager / team
Call Centre(s) – Direct Sales Agents
ClearView Systems Support
Claims Officers
Finance
Qualifications and experience required:
Administration experience preferred
Specific life insurance experience or financial services preferred, but this is not essential - we focus more on the right attitude
Industry qualifications - Highly regarded
Exposure to corporate environments – preferred
Attributes or Skills Required
Customer Service Orientation
Prioritisation and organisational skills
Relationship building & communication skills (internal / external)
Attention to detail
Complaint resolution skills
Basic Project Management Skills
Insurance industry systems experience
Microsoft Office Experience
Why Us? Our benefits:
ClearView is an ASX-listed Australian life insurance business. For over a decade we’ve served our customers with a clear vision: to help Australians and their families achieve peace of mind about their future while being a positive force for our people, partners, customers and community.
Values: Integrity, Collaboration, Authenticity, Persistence
Some Of Our Benefits Include
Workplace flexibility - We have a hybrid working model with flexibility on days in the office and home. This gives you the support you need to help balance your career with the things that make your life rich - such as family, health and doing the things you love. Further details are outlined in our hybrid work policy.
Employee Referral Program - successfully refer a friend and receive $1,000
Extended Parental Leave - 16 weeks paid Parental leave cover
Additional Leave - 4 days additional leave!
Volunteer Day - 2 days of paid leave to volunteer in the community per year
IPAC rewards - an extensive rewards program offering discounts and cash-back deals at over 350+ retailers
LinkedIn Learning - Over 6,000 Courses and accreditations available to all staff, 24/7
Reward & Recognition Program - Quarterly & Annual Awards celebrating employees and teams who are exceptional in living the ClearView values
Staff Discounts - 27.5% discount on ClearView's life insurance product, ClearChoice
Study Assistance - ClearView promotes learning and will provide financial assistance for approved learning and time off work to study and complete exams
06th November, 2026
You’ll play a key role in delivering premium service in a fast-paced, supportive New Business team.
The role:
This role is responsible for the processing of New Business applications and additional business for ClearView’s Life Insurance in accordance with Financial Services procedures and guidelines.
What you’ll be doing
End‑to‑end administration of New Business applications while in proposal/underwriting
Liaise with Underwriters
Respond to internal and customer queries (in writing and via telephone)
Meet all service standards and quality objectives
Follow up with external parties (e.g., medical professionals, internal teams) to obtain required further information for applications
Secondary Responsibilities
Create ad‑hoc reports or tasks from management when required
Build and maintain strong internal & external relationships
General office administration and filing as part of the broader team support environment
Key external relationships
Clients – policy owners & the insureds
UHG (United Health Group)
Medical Industry administration and professionals
Other administrative external parties – such as external file storage
Key Internal Relationship
Team colleagues
Manager, New Business
Underwriters
Distribution Team
Life Product Manager / team
Call Centre(s) – Direct Sales Agents
ClearView Systems Support
Claims Officers
Finance
Qualifications and experience required:
Administration experience preferred
Specific life insurance experience or financial services preferred, but this is not essential - we focus more on the right attitude
Industry qualifications - Highly regarded
Exposure to corporate environments – preferred
Attributes or Skills Required
Customer Service Orientation
Prioritisation and organisational skills
Relationship building & communication skills (internal / external)
Attention to detail
Complaint resolution skills
Basic Project Management Skills
Insurance industry systems experience
Microsoft Office Experience
Why Us? Our benefits:
ClearView is an ASX-listed Australian life insurance business. For over a decade we’ve served our customers with a clear vision: to help Australians and their families achieve peace of mind about their future while being a positive force for our people, partners, customers and community.
Values: Integrity, Collaboration, Authenticity, Persistence
Some Of Our Benefits Include
Workplace flexibility - We have a hybrid working model with flexibility on days in the office and home. This gives you the support you need to help balance your career with the things that make your life rich - such as family, health and doing the things you love. Further details are outlined in our hybrid work policy.
Employee Referral Program - successfully refer a friend and receive $1,000
Extended Parental Leave - 16 weeks paid Parental leave cover
Additional Leave - 4 days additional leave!
Volunteer Day - 2 days of paid leave to volunteer in the community per year
IPAC rewards - an extensive rewards program offering discounts and cash-back deals at over 350+ retailers
LinkedIn Learning - Over 6,000 Courses and accreditations available to all staff, 24/7
Reward & Recognition Program - Quarterly & Annual Awards celebrating employees and teams who are exceptional in living the ClearView values
Staff Discounts - 27.5% discount on ClearView's life insurance product, ClearChoice
Study Assistance - ClearView promotes learning and will provide financial assistance for approved learning and time off work to study and complete exams
💡 Quick Summary
Seeking a career-building opportunity? The Operations Support Administrator - 6 month contract position is now open for candidates interested in the Back Office Jobs sector. This role in New South Wales offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
