Job Description
Dragonfly is hiring for Weekend Operations Support positions for its delivery hub in South Granville. These are permanent part-time positions.
Shifts available for Saturday to Sunday, 8:00 AM to 4:00 PM or 4:00 PM to 12:00 AM.
Why join Dragonfly?
• Attractive compensation plan
• Dynamic, team-oriented environment
• Various growth opportunities
What does it take to be successful?
• Experience in a warehouse position and in the field of transportation would be assets;
• 2 years of experience in a customer service position;
• Strong customer services skills;
• Being dynamic and customer focused;
• Excellent oral and written communication skills;
• Strong skills with the Microsoft Office suite and other software.
Now, you’re probably asking yourself, what will I be doing in this position?
• Prepare daily reports;
• Process pending packages and returns;
• Respond to customer inquiries sent by the call center;
• Contact customers by phone and / or email occasionally;
• Collaborate with the call center, delivery partners and operation supervisors;
• Data entry as needed;
• Escalate special cases to supervisors;
• Maintain a clean and safe work environment following the health and safety regulations.
Sending packages should be simple.
Dragonfly stands for a different way of doing e-commerce delivery in Australia.
Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.
At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
Welcome to Dragonfly.
Shifts available for Saturday to Sunday, 8:00 AM to 4:00 PM or 4:00 PM to 12:00 AM.
Why join Dragonfly?
• Attractive compensation plan
• Dynamic, team-oriented environment
• Various growth opportunities
What does it take to be successful?
• Experience in a warehouse position and in the field of transportation would be assets;
• 2 years of experience in a customer service position;
• Strong customer services skills;
• Being dynamic and customer focused;
• Excellent oral and written communication skills;
• Strong skills with the Microsoft Office suite and other software.
Now, you’re probably asking yourself, what will I be doing in this position?
• Prepare daily reports;
• Process pending packages and returns;
• Respond to customer inquiries sent by the call center;
• Contact customers by phone and / or email occasionally;
• Collaborate with the call center, delivery partners and operation supervisors;
• Data entry as needed;
• Escalate special cases to supervisors;
• Maintain a clean and safe work environment following the health and safety regulations.
Sending packages should be simple.
Dragonfly stands for a different way of doing e-commerce delivery in Australia.
Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.
At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
Welcome to Dragonfly.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Support | Weekend position is now open for candidates interested in the Telecaller Jobs sector. This role in South Granville offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
