Job Description
Your background
• Fresh Chartered Accountants or CA with 1or2 years of post-qualification experience preferred
• Excellent Customer Service and Inter-personal skills
• Ability to manage a team
• Good computing, accounting skills and analytical skills.
• Quality conscious and having flair for constant process improvement.
• Ability to manage volumes with accuracy.
• Knowledge about banking operations preferable
What You Can Expect
Global Wholesale Banking Operations is seeking to expand its services & infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth of clients and client management groups. Operations team provides significant support in on-boarding new clients and servicing existing clients by aligning with Business Strategy of facilitating transaction authority through the physical and bank’s electronic platforms. The role is critical in facilitating the clients to use the banks products and services.
What You Will Do
• Responsible for approving and reviewing day-to-day transactions
• Responsible for timeliness and accuracy
• Ensures quality service and effective & efficient operations support for the unit.
• Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.
• Drive process improvement projects to reduce operating costs and improve service standards.
• Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.
• Ensure strict adherence to controls and regulations (in-country and international regulations)
• Ensure compliance with reporting/ response deadlines
• Responsible for end-to-end process in the transaction cycle
• Manage and motivate team members
• Responsible for maintaining good relationship with customers
• Direct interaction with clients for resolution of queries and follow-up on documentary exceptions.
• Preparation of Internal and Customer related MIS as per the requirement.
• Fresh Chartered Accountants or CA with 1or2 years of post-qualification experience preferred
• Excellent Customer Service and Inter-personal skills
• Ability to manage a team
• Good computing, accounting skills and analytical skills.
• Quality conscious and having flair for constant process improvement.
• Ability to manage volumes with accuracy.
• Knowledge about banking operations preferable
What You Can Expect
Global Wholesale Banking Operations is seeking to expand its services & infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth of clients and client management groups. Operations team provides significant support in on-boarding new clients and servicing existing clients by aligning with Business Strategy of facilitating transaction authority through the physical and bank’s electronic platforms. The role is critical in facilitating the clients to use the banks products and services.
What You Will Do
• Responsible for approving and reviewing day-to-day transactions
• Responsible for timeliness and accuracy
• Ensures quality service and effective & efficient operations support for the unit.
• Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.
• Drive process improvement projects to reduce operating costs and improve service standards.
• Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.
• Ensure strict adherence to controls and regulations (in-country and international regulations)
• Ensure compliance with reporting/ response deadlines
• Responsible for end-to-end process in the transaction cycle
• Manage and motivate team members
• Responsible for maintaining good relationship with customers
• Direct interaction with clients for resolution of queries and follow-up on documentary exceptions.
• Preparation of Internal and Customer related MIS as per the requirement.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Team Lead position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.