Job Description
· Location: Work from Office
· Shifts: +.5 hours shift (Late Evening/ Night shifts)
· Work days: 6 days a week
· Week offs: 1 Rotational week off
· Age Limit: 1+ Years to 45 Years
· Salary: Up to 4.5 – 4.8 LPA
· Language: Excellent Communication in English
· Transport: No Transportation Facility
Basic Requirements for TL position
Competent in all process & technical skills like Shrinkage, AHT, Attrition, SLA, KRA, KPI, Occupancy, Utilisation, People Matrix, Service Level, Team Management, etc.
Conduct performance reviews & team meetings. Resolve agent & customer issues, understanding of metrics requirements & targets. Innovative techniques to motivate the team.
Comfortable with night & late evening shifts, US process. Only Graduates can apply with minimum 1 year experience in Team Leader position in BPO.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Team Leader | International Process position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
