Job Description
General Information
Job Type
Permanent
Category
Customer Service
Business
PlaceMakers
Location
Auckland
Job Reference
42398
Posted Date
29-Jan-2026
Closing Date
26-Feb-2026
Description
This isn’t your average retail job. As an Operations Team Member at PlaceMakers Wairau Park, you’ll be a trusted expert our building trade customers rely on. You’ll primarily support our Showroom and HBK (Heating, Bathroom, Kitchen) areas, while also providing support across the wider branch including our yard and drive thru when needed.
With a flexible, can-do attitude, you’ll join a team and help build a team culture that nails the basics. From greeting customers and offering tailored product advice to preparing orders and ensuring stock levels are exactly where they need to be, your role will be key in keeping our operations running smoothly and ensuring customers leave with what they need creating an experience that keeps them coming back.
Engage with customers face to face recommending suitable products to suit their needs and preference
Pick, assemble, and process orders, transactions and returns
Merchandising and assisting with in store promotions and display setup
Supporting Inwards goods by accurately checking & receipting product deliveries
Load/unload customer vehicles, delivery vans, and supplier trucks
Monitor inventory levels, complete cycle counts and stock replenishment
Maintain cleanliness and uphold safety standards through general store housekeeping
Permanent full-time role based at PlaceMakers Wairau Park offering 40 hours per week Monday to Friday with rostered Saturdays.
About You:
To succeed in this role, you’ll be a natural communicator and relationship builder who puts customers at the heart of everything you do and making every interaction a positive one. You’ll be friendly, dependable, physically fit and ready to jump in wherever needed.
Bring a strong work ethic and approachable down-to-earth attitude
Committed to delivering great service to everyone you meet
Strong attention to detail with excellent written and verbal communication skills
Confident using technology and navigating multiple system
Previous experience in similar customer facing or trade retail sales or warehousing role
Knowledge of building products or the construction industry is advantageous but not essential
Physically fit and capable of heavy lifting and manual handling
Full NZ Class 1 drivers’ licence is essential
Forklift experience with F endorsement is desirable
Our Benefits:
Competitive base remuneration
Staff buying privileges and company benefits for you and your family
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employee Education Fund
Health & Wellbeing initiatives including an Employee Assistance Programme
Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Pre-employment checks will include references, a medical assessment, drug and ******* testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
Job Type
Permanent
Category
Customer Service
Business
PlaceMakers
Location
Auckland
Job Reference
42398
Posted Date
29-Jan-2026
Closing Date
26-Feb-2026
Description
This isn’t your average retail job. As an Operations Team Member at PlaceMakers Wairau Park, you’ll be a trusted expert our building trade customers rely on. You’ll primarily support our Showroom and HBK (Heating, Bathroom, Kitchen) areas, while also providing support across the wider branch including our yard and drive thru when needed.
With a flexible, can-do attitude, you’ll join a team and help build a team culture that nails the basics. From greeting customers and offering tailored product advice to preparing orders and ensuring stock levels are exactly where they need to be, your role will be key in keeping our operations running smoothly and ensuring customers leave with what they need creating an experience that keeps them coming back.
Engage with customers face to face recommending suitable products to suit their needs and preference
Pick, assemble, and process orders, transactions and returns
Merchandising and assisting with in store promotions and display setup
Supporting Inwards goods by accurately checking & receipting product deliveries
Load/unload customer vehicles, delivery vans, and supplier trucks
Monitor inventory levels, complete cycle counts and stock replenishment
Maintain cleanliness and uphold safety standards through general store housekeeping
Permanent full-time role based at PlaceMakers Wairau Park offering 40 hours per week Monday to Friday with rostered Saturdays.
About You:
To succeed in this role, you’ll be a natural communicator and relationship builder who puts customers at the heart of everything you do and making every interaction a positive one. You’ll be friendly, dependable, physically fit and ready to jump in wherever needed.
Bring a strong work ethic and approachable down-to-earth attitude
Committed to delivering great service to everyone you meet
Strong attention to detail with excellent written and verbal communication skills
Confident using technology and navigating multiple system
Previous experience in similar customer facing or trade retail sales or warehousing role
Knowledge of building products or the construction industry is advantageous but not essential
Physically fit and capable of heavy lifting and manual handling
Full NZ Class 1 drivers’ licence is essential
Forklift experience with F endorsement is desirable
Our Benefits:
Competitive base remuneration
Staff buying privileges and company benefits for you and your family
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Employee Education Fund
Health & Wellbeing initiatives including an Employee Assistance Programme
Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Pre-employment checks will include references, a medical assessment, drug and ******* testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
💡 Quick Summary
Seeking a career-building opportunity? The Operations Team Member position is now open for candidates interested in the Remote Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
