Job Description
Job details
Job Type
Full-time
Full Job Description
Job Profile Name-Operations Team Member
Location- CBA, Bangalore
Shifts- Australian Shift
Experience- 1.5 years to 3 years Relevant
Job Profile Summary
To provide timely and error free operational processes associated with the delivery of products and/or services to our customers.
Job Description
Job Advert Text
Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues. Identifying opportunities to improve the processes within your team or work area. Undertaking investigations in respect to customer requests and/or as a result of transactional or exception based issues. Officers will perform the aforementioned activities for the role, product, service or process they support.
Management Level-Level 1 Team Member/Leader
Job Family- Job Category Job Classifications
Operations Processing
Work Shift Required- Yes
Communication-Sound
Consumer Loans-Aware
Customer Focus-Sound
Customer Interaction-Sound
Data Entry Management-Sound
Data Gathering and Reporting-Aware
Interpersonal Relationships-Sound
Office Administration-Aware
Results Driven-Aware
Risk Mindset-Sound
Operational Functions-Sound
Operations - Back Office-Sound
Planning and Organising-Sound
Problem Management Process (TCS)-Aware
Problem Solving-Sound
Process Improvement-Aware
Risk Management – Better risk outcomes-Sound
Standard Operating Procedures-Sound
Responsibilities
Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues.
Identifying opportunities to improve the processes within your team or work area.
Undertaking investigations in respect to customer requests and/or as a result of transactional or exception based issues
Officers will perform the aforementioned activities for the role, product, service or process they support.
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 +8+ 6+6.
Advertising End Date: 08/04/2026
Job Type
Full-time
Full Job Description
Job Profile Name-Operations Team Member
Location- CBA, Bangalore
Shifts- Australian Shift
Experience- 1.5 years to 3 years Relevant
Job Profile Summary
To provide timely and error free operational processes associated with the delivery of products and/or services to our customers.
Job Description
Job Advert Text
Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues. Identifying opportunities to improve the processes within your team or work area. Undertaking investigations in respect to customer requests and/or as a result of transactional or exception based issues. Officers will perform the aforementioned activities for the role, product, service or process they support.
Management Level-Level 1 Team Member/Leader
Job Family- Job Category Job Classifications
Operations Processing
Work Shift Required- Yes
Communication-Sound
Consumer Loans-Aware
Customer Focus-Sound
Customer Interaction-Sound
Data Entry Management-Sound
Data Gathering and Reporting-Aware
Interpersonal Relationships-Sound
Office Administration-Aware
Results Driven-Aware
Risk Mindset-Sound
Operational Functions-Sound
Operations - Back Office-Sound
Planning and Organising-Sound
Problem Management Process (TCS)-Aware
Problem Solving-Sound
Process Improvement-Aware
Risk Management – Better risk outcomes-Sound
Standard Operating Procedures-Sound
Responsibilities
Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues.
Identifying opportunities to improve the processes within your team or work area.
Undertaking investigations in respect to customer requests and/or as a result of transactional or exception based issues
Officers will perform the aforementioned activities for the role, product, service or process they support.
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 +8+ 6+6.
Advertising End Date: 08/04/2026
💡 Quick Summary
Seeking a career-building opportunity? The Operations Team Member position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru, Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
