Job Description
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Monitor and manage BHS (Baggage Handling System) and BMS (Building Maintenance Systems) providing time critical communications and coordination in reactive and preventative maintenance needs. The coordinator must be able to use all the tools and resources in place to disseminate and provide clear, concise and accurate information and direction to a large staff in an effort to keep the BHS functioning properly and direct maintenance activity needed within the facilities.
• Monitor the system performance for mechanical malfunctions and facilitates adjustments to the system to maintain maximum operational control. Monitor and use Brock Controlled Web Client Baggage Operating systems, BOSS Tracking System and CAAMS. Track and report baggage and customer operational data using Brock Web Client, BART and Shares. Monitor L3 screening equipment, inform TSA staff of system malfunction or changes to operation.
• Prepare baggage system reports: hourly, daily, monthly and annually; maintain pertinent records and documents. Track and document mishandled bags that cause system jams. Make required decisions and implement changes within the system when needed during irregular operation. Initiate BHS Team (baggage handling system) bridge call when necessary. Maintain clear communication over radio or phone between SOC, Facility Maintenance, Customer Service, Ramp Service and other regarding all major issues, changes and other requirements affecting the operation such as system faults and closeouts.
• Demonstrates the ability to handle multiple tasks with minimal supervision. Monitor and use of Fleet Focus work order system to generate work order requests placed by phone, email, radio, or the Facility Maintenance Service Portal. Distribute work orders within the Facilities Team. Generate weekly Fleet Focus work order reports/as required.
• Build and maintain professional working relationship with applicable stakeholders, including internal departments, vendors, TSA, and the port authorities. Update Vendor contact list and request vendor on site as required per management. Assist with administrative duties supporting front line Technicians, Supervisors, and Managers.
Qualifications
What’s needed to succeed (Minimum Qualifications):
• High School Graduate or equivalent work experience
• 0-2 years operations/technical experience required (e.g., baggage handling, mail)
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
• Two years operation experience in baggage operation or related station operations role
The base pay range for this role is $45,030.00 to $58,656.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, ****** orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]
Come join us to create what’s next. Let’s define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Monitor and manage BHS (Baggage Handling System) and BMS (Building Maintenance Systems) providing time critical communications and coordination in reactive and preventative maintenance needs. The coordinator must be able to use all the tools and resources in place to disseminate and provide clear, concise and accurate information and direction to a large staff in an effort to keep the BHS functioning properly and direct maintenance activity needed within the facilities.
• Monitor the system performance for mechanical malfunctions and facilitates adjustments to the system to maintain maximum operational control. Monitor and use Brock Controlled Web Client Baggage Operating systems, BOSS Tracking System and CAAMS. Track and report baggage and customer operational data using Brock Web Client, BART and Shares. Monitor L3 screening equipment, inform TSA staff of system malfunction or changes to operation.
• Prepare baggage system reports: hourly, daily, monthly and annually; maintain pertinent records and documents. Track and document mishandled bags that cause system jams. Make required decisions and implement changes within the system when needed during irregular operation. Initiate BHS Team (baggage handling system) bridge call when necessary. Maintain clear communication over radio or phone between SOC, Facility Maintenance, Customer Service, Ramp Service and other regarding all major issues, changes and other requirements affecting the operation such as system faults and closeouts.
• Demonstrates the ability to handle multiple tasks with minimal supervision. Monitor and use of Fleet Focus work order system to generate work order requests placed by phone, email, radio, or the Facility Maintenance Service Portal. Distribute work orders within the Facilities Team. Generate weekly Fleet Focus work order reports/as required.
• Build and maintain professional working relationship with applicable stakeholders, including internal departments, vendors, TSA, and the port authorities. Update Vendor contact list and request vendor on site as required per management. Assist with administrative duties supporting front line Technicians, Supervisors, and Managers.
Qualifications
What’s needed to succeed (Minimum Qualifications):
• High School Graduate or equivalent work experience
• 0-2 years operations/technical experience required (e.g., baggage handling, mail)
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
• Two years operation experience in baggage operation or related station operations role
The base pay range for this role is $45,030.00 to $58,656.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, ****** orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Operator - Baggage & Facilities Systems position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.
