Purpose of the SSAO role:The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.As an SSAO, you are expected to:
• Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the companys exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.
• Ensure collection of outstanding fee from parents within the specified time.
• Ensure a smooth student journey from start to end taking care of associated administrative activities.
• Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
• Ensure adherence to internal processes and compliances.
To be successful in the SSAO role you are required to have:
• An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.
• Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.
• Fluency in communication of English and Regional language.
For more details call or WhatsApp on hidden_mobile or email your updated resume or CV on hidden_email